Companion Animal Liaison Officer
- Permanent full-time, 35hrs per week
- Salary from $78,239.04 - $84,692.74 + 12% superannuation
- Be part of an amazing team who provide a great service to our community
About us:
We are not your usual, we are upbeat, resourceful and determined. Our staff and community are at the core of what we do, looking for ways to work together and support each other. Naturally welcoming, we share good-natured humour and positivity. We aim to inspire a sense of possibility and create opportunities for all by rolling up our sleeves. Our workplace is agile and flexible, keeping ahead of the times. Be a part of it, let’s get something started!
About the role:
We have a great opportunity for someone who has a passion for companion animals and providing excellent customer service to our community. Our Companion Animal Liaison Officers are responsible for providing advice on animal management issues in response to external and internal enquiries, incoming and outgoing animal case management, and networking with the community and other rehoming organisations regarding the reclaim and rehoming of companion animals. The CALO role also provides general administrative support to the ACF team including extensive record keeping and assists with the development and implementation of public education programs.
Our Companion Animal Liaison Officers work very closely together looking after impounding and rehoming, along with providing crucial administration and customer service support to the team.
The successful candidate will demonstrate the following key skills and attributes:
- Relevant qualifications and extensive job-related experience in an appropriate field.
- Ability to provide professional and accurate advice on related animal management issues to members of the public and other stakeholders in-line with current legislation and codes of practice.
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Demonstrated high level of knowledge, compassion for and experience in dealing with companion animals.
- Ability to liaise and network effectively with internal and external stakeholders.
- Ability to work in a sometimes fast paced and reactive environment.
- Highly developed conflict resolution, negotiation and mediation skills.
- A commitment to community education.
- Effective analytical and innovative problem-solving skills.
- Advanced computer skills (using Microsoft Office Applications and relevant corporate software).
- Photographic skills (animal related will be highly regarded)
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Excellent time management and organisational skills.
- Commitment to living our values of respect, integrity, teamwork, trust and optimism. It is through respect, integrity and teamwork that we build trust and create optimism for Campbelltown’s future.
As a member of our friendly and passionate team, you’ll receive the following benefits:
- Permanent full-time, 35hrs per week
- Salary from $78,239.04 - $84,692.74 + 12% superannuation
- Flexible work conditions
- Generous leave provisions
- Generous professional development opportunities
- Exciting career progression opportunities
- Staff car park
Key contact: For further information on this position, please contact Kim Carlaw – Animal Care Facility Operations Lead – via email [email protected]
Applications close: Sunday 21 June 2026
Sound like you? Apply now!
Campbelltown City Council is an Equal Employment Opportunity employer and values the unique contributions of all people. Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability are encouraged to apply.
Council also recognises the skills and attributes of veterans and welcomes applications from ex-service personnel.
