CLIENT SERVICES MANAGER – NDIS & Disability Services
AVAILABILITY: Full-Time
LOCATION: Clayton
SALARY: $100,000 - $110,000 per annum (includes car + superannuation)
Ready to Join a Team That Gets You?
We’re looking for an experienced and motivated Client Services Manager to join our disability services team in Clayton. If you’re passionate about empowering people to achieve their goals, have a strong network within the disability sector, and love building genuine relationships, this could be the perfect opportunity for you. Here, you’ll be part of a collaborative team that celebrates success, supports one another, and shares a commitment to making a real impact in the lives of NDIS participants every day.
This is an exciting opportunity to combine your client relationship, community engagement, and business development skills to make a genuine difference in the lives of NDIS participants.
About Carer’s Network
We are a local family-owned business that is ‘Big enough to help you, small enough to care’ - and are here to help older Australians and NDIS participants live independently at home.
About the Role
As our Client Services Manager, you will play a key role in building and maintaining strong relationships with NDIS participants, families, support coordinators, allied health professionals, and community stakeholders.
Key Responsibilities
- Develop and maintain strong relationships with NDIS participants and their support networks.
- Build referral pathways with Support Coordinators, Plan Managers, Allied Health providers, hospitals, and community organisations.
- Drive client growth through networking, community engagement, and relationship-building activities.
- Conduct client consultations and assist participants in accessing suitable supports and services.
About You
To succeed in this role, you will bring:
- Previous experience in disability services, NDIS, community services, client engagement, account management, or a similar role.
- A strong existing network within the NDIS and disability sector.
- Excellent communication and relationship-building skills.
- Proven ability to generate referrals and grow client relationships.
- Strong organisational and problem-solving abilities.
What is in It for You?
- Competitive salary package.
- Supportive, fun, and innovative team culture.
- Autonomy to build relationships and contribute to business growth.
- A workplace that values your ideas, initiative, and success.
Apply Now
If you are a people-focused professional with strong industry connections and a passion for making a difference, we would love to hear from you.
Job Type: Full-time
Pay: $100,000.00 – $110,000.00 per year
Benefits:
Application Question(s):
- Do you have a Diploma level or above in Community, Aged Care/Disability, Nursing & Health, or a related discipline?
Experience:
- aged care or disability: 1 year (Preferred)
Licence/Certification:
- Victorian Driver Licence (Required)
Work Authorisation:
Work Location: In person
