JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this job involves:
As an Operations Supervisor at JLL, you'll play a vital role in supporting the Operations Manager, Engineering Manager, and the broader BQ Management team in delivering exceptional building operations for our client, Shayher Group. Your focus will be on coordinating and assisting with the day-to-day operational management of the building and its facilities, ensuring every physical aspect operates smoothly and efficiently. You'll help create and sustain a safe, productive environment for occupants and visitors while supporting initiatives that enhance the asset's overall value. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and this role is central to that mission. You'll work collaboratively with contractors, consultants, and stakeholders to maintain operational excellence, manage budgets, uphold sustainability commitments, and ensure compliance with all safety and regulatory requirements. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you support a high-performing team dedicated to operational success.
What your day-to-day will look like:
Support the BQ Management Team in monitoring and managing operational expenditure to ensure performance within +/- 2% of the approved annual budget
Conduct daily inspections of all public areas and weekly inspections of vacant areas, with detailed monthly inspections of all building areas including plant rooms and roof spaces
Complete FSI Go inspections and maintain accurate documentation of all inspection activities
Coordinate timely responses to all tenant requests and ensure seamless communication with occupants, contractors, and visitors
Assist in maintaining current essential services certification and ensuring the building meets DDA (Disability Discrimination Act) requirements
Support annual site hazard assessments conducted by external parties and help address high-priority items in a timely manner
Monitor contractor performance and ensure all contractors comply with the client's Risk Management Policy, Work Safe Procedures, and relevant legislation including Building Rules
Complete incident reports promptly as required and escalate WHS&E incidents appropriately while supporting rectification of any items raised
Assist in achieving annual sustainability targets for the property and support compliance with NABERS/BEED requirements
Required qualifications:
Minimum of 2 years of experience in building services or other transferable operational experience
Excellent time management skills with a proven ability to prioritize workload effectively
Good written and oral communication skills for engaging with diverse stakeholders
Computer literacy and IT knowledge to an intermediate level
Strong team player with a collaborative mindset and positive attitude
Sound technical aptitude with the ability to understand building systems and operational processes
Preferred qualifications:
Relevant technical qualifications in building services, facilities management, or related fields
Experience with work order management systems and finance support processes
Demonstrated interest in pursuing a career in Operations and Facilities Management
Familiarity with NABERS, BEED, or other sustainability certification programs
Knowledge of WHS&E compliance requirements in commercial building environments
Benefits:
Great employee discounts off fitness, wellbeing & other renowned brands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number REQ527812
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
