Casual Duty Manager — Cazalys Cairns
About Us
For 40 years, Cazalys has been a celebrated fixture of the Cairns community. As a well-known local community club, Cazalys offers a world-class sporting stadium, ever-changing live entertainment, a buzzing gaming lounge, stylish restaurant and children's entertainment area.
The Role
We're looking for an experienced, hands-on Casual Duty Manager to lead shifts and keep our members and guests looked after. You'll take the lead on the floor during your shift — running operations, leading the team, and making sure every member and guest has a great experience.
What You'll Be Doing
Leading the operational team during your shift — staffing, communication, and performance
Maintaining high standards of service, presentation, and cleanliness across the venue
Handling member and guest concerns promptly and professionally
Completing shift handovers, incident reports, and required documentation
Ensuring compliance with liquor, gaming, food safety, WHS, and privacy requirements
Supporting responsible gambling practices, including patron exclusion checks
Upholding Club standards, policies, and procedures during every shift
What We're Looking For
Current RSA and RSG (essential)
Current Approved Managers Licence and RMLV (essential)
First Aid Certificate (including CPR) (preferred)
Knowledge of TAB operations; TAB-endorsed compliance training (preferred)
2–3 years' experience in a hospitality or licensed club environment
Proven ability to lead a team and manage shift operations
Solid working knowledge of liquor, gaming, and WHS compliance
The Details
Classification: Level 7, Registered and Licensed Clubs Award 2020
Employment type: Casual, including a casual loading in line with the Award, penalties apply on weekends
Roster: Includes evenings, weekends, and public holidays as required by the venue
Why Cazalys?
Join a well-established, community-focused venue with a loyal member base and a genuine team culture — the kind of place people stay for years, not months.
Ready to Join the Team?
If you're a confident, compliance-minded leader who thrives in a fast-paced club environment, we'd love to hear from you. with your resume and current licence copies (RSA, RSG, RMLV, Approved Managers Licence, First Aid).
