First Step | 18 Mitford Street, St Kilda VIC 3182
P: (03) 9537 3177| E: [email protected] | W: www.firststep.org.au
ABN: 51 093 661 995 | Endorsed as a Deductible Gift Recipient by the ATO
Desirable
- Ability to create engaging communications using platforms such as Canva or similar
design tools.
- Ability to work collaboratively with senior leaders, clinicians and program staff to
identify funding priorities and communicate organisational impact.
Personal attributes
• Commitment to First Step's mission and values.
- Exceptional integrity and professionalism.
- Initiative and curiosity, with a continuous improvement mindset.
- Strong interpersonal skills and the ability to build trusted relationships.
- Excellent judgement and discretion when working with confidential information.
- Creativity balanced by sound organisational discipline.
- A collaborative approach that values teamwork across clinical and corporate functions.
- Resilience and adaptability in a dynamic environment.
- A genuine interest in communicating stories of impact while maintaining the dignity and
privacy of the people we serve.
Duties, outcomes, accountabilities and measures
Duties and Outcomes Accountabilities and Measures
1. Grants and
Philanthropic Funding
Maintain a high-quality
grants program that
supports organisational
priorities.
a. Maintain an annual grants calendar and funding pipeline.
b. Prepare high-quality grant applications with program staff
and the CEO.
c. Ensure all grant reports and acquittals are submitted
accurately and on time.
d. Develop and maintain productive relationships with
trusts, foundations and philanthropic partners.
e. Research and identify new funding opportunities aligned
with organisational priorities.
2. Donor Engagement
and Communications
Build and maintain
meaningful
relationships with
supporters and donors.
f. Coordinate donor onboarding, stewardship and regular
communications.
g. Maintain donor records within NationBuilder (or successor
CRM).
h. Support growth of the Next Step Fund.
i. Assist with partnership-based fundraising initiatives and
donor engagement activities.
j. Produce newsletters, annual giving communications and
donor updates for fundraising and engagement purposes.
3. Organisational
Storytelling and Public
Engagement
Communicate First
Step's work and impact
to external audience
k. Develop compelling fundraising narratives and impact
stories.
l. Maintain an active organisational presence across social
media and digital channels for fundraising and
engagement purposes.
m. Produce website and communication content consistent
with First Step's brand.
n. Create digital assets using Canva or similar software.
o. Support straightforward fundraising and awareness
campaigns
