Dental Receptionist (Full-Time)
Join Our 818 Dental Family
At 818 Dental, our patients aren't just appointments on a schedule. They're people we genuinely care about.
That's why we're looking for a friendly, compassionate and customer-focused Dental Receptionist to join our team. If you love connecting with people, thrive in a busy environment, and enjoy making someone's day a little brighter, we'd love to hear from you.
This isn't just a reception role. You'll be the warm smile that welcomes patients, the calm voice that puts them at ease, and an important part of a team that's passionate about delivering exceptional care.
About Us
818 Dental is a modern, thriving 8-chair dental practice where people come first. We believe great dentistry starts with great relationships, and we've built a supportive culture where both our patients and our team feel valued, respected and cared for.
As part of the National Dental Care network, you'll enjoy the best of both worlds: the close-knit feel of a local practice, backed by one of Australia's largest and most respected dental groups.
With access to the latest technology, ongoing professional development and a network of almost 1,000 dental professionals nationwide, this is a fantastic opportunity to build a long-term career in a supportive and progressive environment.
Why You'll Love Working With Us
We're committed to creating a workplace where our team genuinely enjoys coming to work.
Some of the perks include:
- Regular team social events and celebrations
- Ongoing in-house training and development opportunities
- Italian coffee machine for the coffee lovers
- Modern practice with advanced digital technology including:
- Intraoral cameras
- 3D scanners
- Dedicated photography room
- Dental4Windows (D4W) software
- Supportive leaders and a collaborative team culture
- Opportunities to grow your career within National Dental Care's national network
About the Role
As our Dental Receptionist, you'll play a vital role in creating an exceptional patient experience from the moment a patient contacts the practice.
Your responsibilities will include:
- Welcoming patients and creating a positive first impression
- Managing appointments and patient enquiries
- Coordinating treatment bookings and patient communications
- Processing payments and maintaining accurate records
- Supporting clinicians and the broader practice team
- Helping ensure the smooth day-to-day operation of the practice
You'll be someone who enjoys building relationships, stays calm under pressure and takes pride in delivering outstanding customer service.
About You
We're looking for someone who genuinely loves working with people.
You'll ideally have:
- Previous experience in a dental or healthcare environment
- Knowledge of HICAPS, Medicare and DVA claiming
- Exceptional communication and interpersonal skills
- Strong organisational skills and attention to detail
- Sound computer skills, including Microsoft Office
- Experience using Dental4Windows (D4W) will be highly regarded
- A professional, polished and approachable manner
- A positive attitude and willingness to learn
Most importantly, you're someone who:
- Loves helping people and creating positive experiences
- Is empathetic, friendly and approachable
- Works well as part of a team and enjoys supporting others
- Takes pride in being reliable, organised and professional
- Makes people feel welcome, cared for and valued
Ready to Join Our Team?
If you're looking for a workplace where you'll be appreciated not just for what you do, but for who you are, we'd love to meet you.
Send us your CV along with a short note telling us why you'd be a great fit for the 818 Dental family.
We can't wait to welcome the next amazing person to our team.
Pay: $30.00 – $35.00 per hour
Work Authorisation:
Work Location: In person
