About the Company
KinKera Community is a national Specialist Disability Accommodation (SDA) provider delivering purpose-built housing aligned to NDIS demand.
About the role
We are expanding and seeking an experienced and highly organised Office Manager to join our team at KinKera Community in Sydney. In this pivotal full-time role, you will oversee office administration functions, coordinate administrative systems and operational processes, and support the efficient day-to-day management of the office. You will work closely with management and internal stakeholders to ensure effective business operations, compliance with organisational policies and procedures, and the delivery of high-quality administrative support services.
Office Management & Administration
- Manage day-to-day office operations, ensuring a safe, organised, and professional working environment.
- Allocate office resources, space, and equipment to support operational requirements.
- Support management with operational planning, reporting, and compliance activities.
- Coordinate with the Finance Manager and other teams regarding budgets, expenditure approvals, and office accounts.
- Maintain accurate office records, documentation, and administrative systems.
- Coordinate procurement activities and vendor management for office operations and facilities.
Operations Coordination
- In collaboration with the Operations Manager, establish and oversee the Zoho Desk platform to support organisational objectives.
- Coordinate with internal and external stakeholders to support efficient office operations and service delivery.
- Develop, implement, and improve administrative systems, policies, procedures, and workflows to enhance operational efficiency.
- Manage relationships with suppliers, contractors, and key business partners to support business operations.
Service Coordination & Delivery
- Coordinate and prioritise office service requests, ensuring timely resolution in accordance with organisational procedures.
- Monitor service delivery standards and contractor performance to ensure quality, compliance, and cost-effectiveness.
- Coordinate office facilities and administrative resources to maintain a safe, efficient, and well-maintained workplace.
- Contribute to the planning, review, and continuous improvement of office services, procedures, and operational standards.
Health, Safety & Quality Assurance
- Act as a key contact for workplace health, safety, and organisational compliance matters.
- Support management in ensuring compliance with workplace health and safety legislation, policies, and internal standards.
- Monitor administrative and operational processes to ensure compliance, accuracy, and quality standards are consistently achieved.
- Analyse operational data and prepare reports to identify trends and support continuous improvement initiatives.
Team Collaboration & Communication
- Act as a primary point of contact for internal and external stakeholders, ensuring effective communication and coordination of office operations.
- Facilitate the resolution of operational and administrative issues to support efficient business functions.
Skills & Experience
- Relevant qualification in Business Administration, Management, or related field, and/or minimum 3 years’ experience in office management, administration, or operations coordination.
- Strong written and verbal communication, organisational, time management, and problem-solving skills.
- Proficiency in Zoho CRM, Zoho PMM, Zoho Desk, and Microsoft Office Suite.
- Demonstrated experience managing office operations, administrative systems, compliance processes, and operational support within a medium-sized organisation.
- Experience in financial administration, budgeting, procurement, and expenditure management.
How to Apply
Please submit your resume and a cover letter outlining your experience in Office Management, and other relevant experience.
We are committed to building an inclusive workplace and strongly encourage applications from people with disability, Aboriginal and Torres Strait Islander peoples, and individuals from diverse cultural backgrounds.
- Sound understanding of relevant legislation, policies, procedures, and compliance requirements.
- SDA or NDIS industry experience highly regarded
Pay: From $76,000.00 per year
Application Question(s):
- Are you proficient using Zoho CRM, Zoho PMM, Zoho Desk, and Microsoft Office Suite?
- Do you have SDA or NDIS industry experience?
Education:
- Bachelor Degree (Required)
Experience:
- office mgmt, admin or operations coordination. : 3 years (Preferred)
Work Location: In person
