- Award-winning network – Proud winner of the 2025 & 2024 Best MSO Body Shop Award.
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Career Growth - gain exposure with a national repairer
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Security you can trust – Above-award pay, training, and the backing of AMA Group.
Do you want the opportunity to build your career in a caring team that knows how to do quality work and have fun together?
AMA Group is the leader in collision repair, with the biggest network of facilities across Australia and New Zealand, supported by Australia’s leading distributor of vehicle parts and accessories. Our Team provides repairs for light to high-severity collisions — on everything from small private vehicles and prestige cars to commercial trucks and buses. With around 3,500 people across approximately 150 locations, we deliver outstanding customer service and get over 300,000 people and businesses back on the road every year. With AMA Group, you can go anywhere.
The Opportunity
We are seeking a highly organised and adaptable Operational Support Specialist to join our AMA Collision ACT/ NSW, supporting multiple sites across ACT/NSW.
This is a permanent, full-time role that will be based at one of our various ACT repair centres with flexibility and travel required to other various sites as needed in our AMA Collision ACT/ NSW network.
This is a dynamic, hands-on role where you’ll work closely with leadership teams to support day-to-day operations, administration, and customer outcomes across a regional network.
About the role
In this varied position, you will:
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Provide operational and administrative support across multiple locations
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Assist with workflow coordination, scheduling, and customer bookings
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Support teams during peak periods, leave coverage, or operational change
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Help maintain consistent processes and business standards
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Contribute to projects, reporting, and process improvements
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Assist with invoicing, job completion, quoting of customer repairs and general administration
About you
To be successful, you will bring:
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Experience in administration, operations, customer service, or coordination
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Experience within the automotive collision industry (mandatory)
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Experience with vehicle quoting/ estimating
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Strong organisational skills with the ability to manage competing priorities
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Confidence working independently across multiple teams
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Solid Microsoft Office skills (experience with business systems highly regarded)
Why join us?
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Work across a variety of sites and teams
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Gain exposure to broader operations and leadership
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Be part of a collaborative and supportive environment
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Opportunity to grow and develop your career
If you’re a flexible, solutions-focused professional who enjoys variety and making an impact, we’d love to hear from you.
APPLY now or call Kelly on 0452 556 754
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