- Lead enterprise reporting for executive and government stakeholders
- Drive improvements in reporting capability and governance frameworks
- Permanent full-time role based in Burwood East
About Triple Zero Victoria
Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state’s emergency services agencies. It provides Victoria’s 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES.
This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria is deeply committed to the community it serves and is among the most dedicated and highly skills in its field.
About The Role
The Governance, Planning and Intelligence department leads corporate strategy, policy and planning. The Senior Planning and Reporting Officer, within the team, supports strategic planning, investment processes, enterprise reporting and program assurance, with a focus on strengthening reporting capability and governance. The role also leads performance reporting to the Executive Leadership Team, Board and Victorian Government stakeholders.
Reporting to the Manager, Strategic Planning & Reporting, the role works within a small, collaborative team and partners across the organisation. It plays a key advisory role in guiding stakeholders to uplift reporting practices, with priorities including improving reporting frameworks, governance and alignment with strategic objectives.
Day to day responsibilities include:
- Lead enterprise performance reporting for TZV, including coordination and delivery of high‑quality reports and insights for executive, Board and government stakeholders.
- Develop, implement and continuously improve reporting frameworks, governance processes and artefacts to strengthen organisational reporting capability.
- Coordinate enterprise outcomes reporting and support strategic investment processes, including annual reporting and budget alignment activities.
- Provide expert advice on data quality, analysis and reporting practices, driving evidence‑based decision making and continuous improvement.
- Build and maintain strong stakeholder relationships to enable effective collaboration, information sharing and uplift in reporting practices.
- Support a safe, compliant and values‑driven workplace by adhering to organisational policies, including security and workplace standards.
About You
This role requires a highly analytical and proactive professional with strong public sector reporting experience and the ability to translate complex data into clear, actionable insights. The successful candidate will demonstrate strong stakeholder engagement skills, deliver high-quality outputs under pressure, and contribute positively to a collaborative, high-performing team environment.
The successful candidate will have the following experience, skills and attributes:
- Demonstrated experience in public sector performance reporting, including developing governance frameworks and materials for diverse stakeholders.
- Strong analytical and problem-solving skills, with the ability to interpret complex qualitative and quantitative data and provide practical, evidence-based solutions.
- Proven ability to deliver high-quality reports, briefings and advice with accuracy, clarity and insight.
- Ability to manage competing priorities, work independently and collaboratively, and meet tight timeframes.
- Strong stakeholder engagement skills, with experience working across government and building effective relationships.
- High levels of initiative, accountability and teamwork, with a commitment to continuous improvement and high performance.
What We Can Offer You
You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:
- Employee assistance program for employees and eligible family members
- Discounted health insurance, banking services and gym membership
- ‘Memberlink’ discount card, accepted by 1,000's of retailers and services providers
- Free staff parking at all our sites
- Salary packaging options after an initial service period
Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.
How to Apply
From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position.
Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application.
For a confidential discussion, please email [email protected].
Recruitment agency applications will not be accepted.
Applications must be submitted by 11.59pm, Friday 17 July 2026
Other Relevant Information
Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.
Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.
If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via [email protected].
