For nearly a decade, Sydney Psych Hub has been delivering high-quality, evidence-based psychological care across Sydney, with established clinics in Castle Hill and Lane Cove. We have built our reputation on clinical excellence and genuine person-centred care.
We are looking for a casual Client Relationships Officer to work at our Lane Cove Clinic, providing flexible cover and continuity of care for our clients. Our team is warm, collaborative, and passionate about making a genuine difference.
You will be the welcoming face of Sydney Psych Hub, ensuring a consistently warm, professional experience for every client.
What you will be doing
- Providing warm, professional front-of-house support to clients and visitors
- Managing appointment scheduling and client communications
- Handling administrative tasks including billing and correspondence
- Maintaining confidentiality and privacy standards
- Supporting our psychologists and clinical team with their administrative needs
What we are looking for
- Previous reception or administration experience, ideally in general practice or allied health would be advantageous
- Strong computer skills and familiarity with practice management systems (training provided)
- Excellent communication skills with a warm, empathetic manner
- Ability to remain calm and professional in busy or challenging situations
- Strong organisational skills and attention to detail
- Good understanding of confidentiality requirements in healthcare settings
- Current National Police Check and Working with Children Check (or willingness to obtain)
- A positive attitude, initiative, and genuine enthusiasm for supporting others
Why join us?
- Varied work within a supportive, close-knit team
- Full training provided in a collaborative environment
- Work in a values-driven practice where your contribution genuinely matters
Pay: $35.00 – $40.00 per hour
Work Location: In person
