- Develop, maintain and actively manage detailed project plans, schedules, dependencies and resource allocations across assigned workstreams.
- Coordinate internal teams, delivery partners and vendors to drive delivery progress, resolve blockers and achieve agreed outcomes.
- Monitor project progress, risks, issues, decisions and dependencies, escalating matters early where delivery, security, business readiness or schedule impacts arise.
- Prepare clear status reporting, governance forum packs and presentation materials for project stakeholders and governance groups.
- Support implementation planning, go-live readiness and transition activities, including alignment with testing, defect management, change management and business readiness requirements.
Core capabilities:
- Project management discipline: strong capability in managing schedule, cost, scope, risk, issues, resources, vendors and delivery dependencies.
- ServiceNow delivery experience: practical experience supporting ServiceNow or similar enterprise service management platform implementations is highly desirable.
- Technical delivery awareness: understanding of middleware, B2B integration, data archiving and related technical delivery activities.
- Data migration capability: demonstrated ability to plan, coordinate and track data migration activities, including source data readiness, mapping, cleansing, reconciliation, defect resolution and migration cutover dependencies.
- Testing and defect management: ability to work with test leads and delivery teams to track testing progress, defects, remediation activities and readiness for release.
- Stakeholder and governance capability: strong communication, stakeholder management, presentation and reporting skills, including preparation of governance forum materials.
- Implementation and go-live experience: demonstrated experience supporting implementation planning, cutover, go-live execution and post-go-live stabilisation.
- Change management awareness: understanding of the importance of organisational change management, business readiness and adoption activities in successful platform delivery.
Pay: From $120,000.00 per year
Work Location: Hybrid remote in Sydney NSW
