About the role
The Administration Relief and Casual Coordinator is responsible for coordinating and managing a pool of casual and relief administration staff to support the delivery of high-quality patient services across clinical programs at The Prince Charles Hospital. The role ensures that administrative staffing resources are effectively planned, allocated and managed to meet operational demands while maintaining service continuity.
The successful candidate will oversee workforce coordination activities including roster management, leave planning, onboarding, training and performance support for relief and casual staff. Working closely with Administration Managers and clinical teams, they will monitor service effectiveness, drive operational improvements, support workforce capability development and ensure administration resources are aligned to changing clinical priorities.
About you
Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:
Coordinate and allocate casual and relief administration staff to ensure appropriate coverage and support clinical service delivery requirements.
Manage staff rosters, leave arrangements, onboarding processes and ongoing training to maintain a capable and responsive administration workforce.
Monitor workforce performance, compliance and service quality while implementing improvements that enhance efficiency and effectiveness.
Generate reports and maintain accurate information management systems to support operational decision-making and resource planning.
Provide professional leadership and support to casual and relief administration staff, fostering strong communication, capability development and positive working relationships.
Benefits when working for us
Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
Flexible working arrangements and competitive salary rates with annual incremental increases
Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging
Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first.
You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers
Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.
Find out about the role in more detail and how to apply in the attached Role Description.
APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED
Careers | Metro North Health
Metro North is the biggest and most diverse Hospital and Health Service in Queensland, delivering the best care by the brightest healthcare professionalsThis work is licensed under a Creative Commons Attribution 3.0 Australia License.
