Are you a skilled internal communications professional who can turn complex organisational priorities into clear, engaging and inclusive messages? SSI is seeking an Internal Corporate Affairs Specialist to help strengthen the way we listen, communicate and connect with our people across a diverse, purpose-driven organisation.
Reporting to the Head of Corporate Affairs, this role will drive day-to-day internal communications and employee engagement activity across SSI. You will work closely with the Office of the CEO, executive leaders, People and Culture, and teams across the organisation to deliver communications that keep staff informed, supported and connected to SSI’s purpose, strategy, culture and values.
In this role, you will design and deliver internal communication plans, play an important role in internal engagement forums and organisational change, and support leaders with the tools, advice and messaging they need to communicate effectively. You will have a strong focus on communications measurement, using staff feedback mechanisms, data and insights to continuously improve how SSI communicates with its people.
About the role
You will:
- Develop and deliver clear, inclusive and engaging internal communications across business-as-usual activity and change initiatives.
- Manage internal communication channels, such as newsletters, intranet content, briefing materials and FAQs.
- Partner with leaders and teams to strengthen internal communication capability and support best-practice use of channels.
- Lead key online employee engagement forums and events that support culture, connection and organisational listening.
- Monitor and report on communication effectiveness using surveys, feedback tools and digital insights.
- Contribute to broader corporate affairs priorities, including advocacy campaigns, media activity and events during high-volume periods.
About you
You are a confident communicator with strong judgement, excellent writing skills and the ability to tailor messages for different audiences and channels. You enjoy working in a fast-paced, collaborative environment and can manage competing priorities while maintaining accuracy, clarity and professionalism.
You will bring:
- Tertiary qualifications in Communications, Public Relations, Marketing or a related discipline.
- Experience in internal communications, corporate communications or a similar role, ideally within a complex, not-for-profit or purpose-led organisation.
- Strong experience designing, delivering and evaluating internal communication and engagement campaigns.
- An understanding of change management principles and how to apply them in communications planning.
- Excellent stakeholder engagement skills, with the ability to build trusted relationships with executives, leaders and staff at all levels.
- Strong digital and data literacy, including the ability to use insights and analytics to improve communication outcomes.
- Flexibility to pivot into some external communications activities to support the broader Corporate Affairs team.
About Us
Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.
About our Benefits
- Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
- Industry leading hybrid and flexible working arrangement supporting work from home and office, including the opportunity of a 9-day fortnight
- Access to in-house training and learning opportunities for professional development and growth.
- Working alongside professional and dedicated team members all wanting to make a difference in our communities.
About our Recruitment Process
SSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive. We ensure children and young people’s safety, and wellbeing is embedded in the everyday thinking and practice of everyone at SSI, whether they interact directly or indirectly with children and young people. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment. All staff who work on, support, or manage Queensland child-related work must hold a Blue Card, even if they are not based in Queensland.
Our commitment to Diversity
SSI strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.
To Apply
If excited by the information above, we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role.
If you would like more information Applications close 5th August 2026
on the recruitment process, please contact the talent acquisition team at
[email protected]
A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.
SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in providing alternative formats to apply, making adjustments to the recruitment process, (including the application form), and offering information about workplace adjustments and support networks. Should you require adjustments please email us at
[email protected]
Please note we will be scheduling interviews as applications come in, so please apply urgently if you believe this role aligns with your goals and experience.
