Organisation/Entity: Transport For NSW
Job category: Information & Communication Technology
Job location:
Macquarie Park, NSW, AU, 2113
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Job reference number: 107389
Employment type: Permanent Full-Time
Salary range: $121175.0-$135716.0
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You’re ready to work on everything from city-shaping work, to delivering smaller-scale projects that connect regions and improve local communities.
You’ll have the opportunity to stretch yourself as you take on projects from start to finish. From design and tender to commissioning and transitioning, your work will ensure a successful collaboration and outcome for everyone involved.
In this role, you will:
Working as part of a team delivering reliable delivery enablement, this role provides operational support for PPM and Agile tools, ensuring data integrity and accurate reporting while driving configuration, testing and process improvements that enhance usability, performance and adoption.
You will provide timely incident resolution, service request handling and user support for PPM and Agile tools in line with service standards.
You will manage user accounts, roles and access, ensuring compliance with security and governance requirements.
You will maintain accurate portfolio, program and project data, producing reliable reports and dashboards for stakeholders.
You will support continuous improvement by assisting with tool updates, testing, documentation, and monitoring system performance.
For more information on this position and business unit, view the role description and information pack.
About you
You have working knowledge of PPM and Agile tools, with strong capability in data entry, validation and reporting.
Your skills include managing user accounts, roles and access, ensuring secure and governed tool usage.
You are experienced in producing standard and ad‑hoc reports, supporting system testing, change activities, and maintaining clear user documentation.
You demonstrate strong problem‑solving, prioritisation and workload management skills, with proven tool support experience and high attention to detail.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.
Flexible work options may be available. Learn more via Flexible work options and policy
Apply today
Applications close 11:59 PM Wednesday 15th July 2026.
For more information about this role, please contact
[email protected]
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
Learn more about how to apply via Our recruitment process | Transport for NSW
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