Property Manager (National Portfolio Exposure)
Milk Chocolate is seeking a motivated and capable Property Manager to join our growing national property management team.
With a portfolio currently spanning ACT, NSW, QLD, SA, VIC, and WA, this role is based in our Sydney HQ and offers genuine exposure to interstate property management across multiple jurisdictions — experience that is hard to find and genuinely valuable for your career.
This is a great opportunity for someone with a few years under their belt who is looking to broaden their skills, work within a modern centralised model, and be supported to grow.
What You'll Do
- Manage an allocated portfolio of residential properties across multiple states, delivering consistent, high-quality service
- Coordinate with on-the-ground leasing agents in each state for routines, ingoings, outgoings, and inspections
- No requirement for you to personally attend property inspections
- Act as the primary point of contact for landlords and tenants, ensuring proactive communication and timely issue resolution
- Manage maintenance workflows, working closely with our internal Projects & Maintenance teams
- Handle arrears, lease renewals, compliance, and day-to-day portfolio performance
- Assist with onboarding new properties and integrating them smoothly into the portfolio
- Maintain accurate records and reporting across your portfolio
What You Bring
- NSW Class 2 Licence (or actively working towards it)
- 2–4 years of property management experience
- Solid end-to-end portfolio management experience including arrears, leasing, and maintenance
- Familiarity with NCAT processes (or a willingness to develop this)
- Strong communication and stakeholder management skills
- High attention to detail and strong organisational capability
- A proactive, solutions-focused mindset with the ability to manage competing priorities
- Comfort working with modern PM systems and technology
Our Tech Stack
You'll be working across a modern, integrated property management ecosystem:
- PropertyMe
- Inspect Real Estate
- Tapi
- Inspection Express
- FLK It Over
- Google Workspace (G-Suite)
What Success Looks Like
- Consistent delivery across your portfolio with high service standards and low vacancy
- Strong coordination with on-the-ground leasing agents across all states
- Efficient handling of maintenance, compliance, and tenant/owner communication
- A proactive approach to your portfolio with issues identified and resolved early
Reporting Line
Reports to and works in close collaboration with the Senior Property Manager and General Manager.
Growth & Development
This role is designed for someone who wants to keep developing. You will have direct support from a Senior Property Manager and the General Manager, with structured guidance as you grow into the role.
- Support for mutual recognition licensing across multiple states, with costs covered to enable you to manage a national portfolio
- Ongoing upskilling in state-based legislation and compliance across all jurisdictions
- Exposure to other areas of the business including Projects, Purchasing, and Technology
Our Culture
At Milk Chocolate, we operate with a high-performance, no-ego culture where people are trusted to take ownership and deliver outcomes.
We're a hands-on, collaborative team that works closely across Property Management, Projects, Purchasing, and Tech — and we genuinely enjoy working together.
- Monday morning coffees to start the week as a team
- Fortnightly Wednesday team lunches
- Friday drinks and snacks to close out the week
- Monthly team BBQs
- Off-site away days every six months to align, reset, and build as a team
You'll be joining a dynamic group of individuals from all backgrounds, bringing different experiences, perspectives, and energy to the business.
Why Join Milk Chocolate
- Be part of a fast-growing, tech-enabled property services business
- Build rare national portfolio experience across six states from day one
- Work within an evolving prop-tech environment, leveraging data, systems, and automation to improve outcomes
- Direct support from experienced senior team members who are invested in your growth
- A clear pathway to step up as you develop your skills and confidence
- Flexible working with 1 day WFH per week (Tuesday, Wednesday or Thursday)
Pay: $85,000.00 – $95,000.00 per year
Application Question(s):
- Is your notice period under four weeks?
Experience:
- Property management: 2 years (Preferred)
Work Authorisation:
Work Location: Hybrid remote in Chippendale NSW 2008
