Role Summary:
In a nutshell, this is the part you play in achieving our belief that ‘Our customers are the only reason we exist’.
Learn the skills required to provide hands on hydraulic component and hydraulically operated machine; maintenance, repair, fault finding, plus assembly and commissioning of hydraulic systems and components.
Duties
- All of the important things plus the really important things you’ll need to do
- Assist the qualified tradesperson in all areas of work
- Learn the skills and techniques required to become a competent tradesperson
- Deliver excellent service to our customers
- Answer the phone in a professional manner
- Keep work areas clean and tidy
- Maintain workshop equipment and tools
- Develop the skills to pass our Level 1 Hydraulic Technician Competency exercises
Responsibilities & Accountabilities
- A list of areas and/or people that will rely on you to do your job well so they can do theirs well also
- WHSEM system understood and adhered to ensuring Safe Efficient and Environmentally sound work is always carried out
- Ensuring all technical training both on the job and off-site are completed and assessed competent.
- Assigned tasks are completed on time and correctly carried out
- Tool registers and consumable products are maintained and ready for use
- Workshop equipment and machines are checked and serviced as required an ready for use when needed
- Analysing processes used and providing feedback for continuous improvement
KPIs
- How you’ll know what to focus on and that you’re doing those things really well
- WINs (work improvement notices) submitted monthly and followed through until completed
- Staff and Customer service satisfaction rating at greater than 80%
- Branch Labour charge out percentage at 80%
Only applicants that call our Perth office will be assessed (08 9434 5866) after emailing resume to [email protected]
