Employment Type: Casual
About the Role
What can you bring to the table to genuinely enrich the lives of our participants who live with a DIFFABILITY (a Difference in Ability)?
At i-Help Disability Services, we’re looking for warm, chatty, compassionate Support Workers who truly care about making a difference people who can build trust, create connection, and help participants live fuller, happier lives.
You will support participants in their homes by assisting with:
- Daily living activities
- Community access and social participation
- Personal care and domestic tasks
- Medication assistance
- Transport to appointments and activities
About US
i-Help Disability Services ("i-HDS") provides a diverse range of support that is co-designed with participants and their loved ones to ensure that every person has an improved quality of life. i-HDS utilises a positive and strength-based approach within a well-developed culture of person-centred practices.
Why Join i-Help?
- Thoughtful participant-worker matching to build long-term, meaningful relationships
- Ongoing training and professional development opportunities
- Work with a growing organisation that values leadership, innovation, and care
- A warm, genuinely supportive team culture (with just a touch of fairy floss)
What We’re Looking For
We’re seeking individuals who are:
- Naturally kind, patient, and emotionally intelligent
- Confident communicators who can build rapport and create safe, supportive environments
- Passionate about improving the day-to-day lives of people with mental health needs and complex behaviours
Essential Skills, Training & Experience
To be successful in this role, you will bring proven, hands-on experience within the mental health space, along with a calm, compassionate approach to supporting people with complex needs.
You will have:
- A minimum of 2+ years’ direct experience working in mental health settings, supporting individuals with psychosocial disabilities and complex behaviours
- Demonstrated experience supporting participants who may engage in self-harm, emotional dysregulation, or high-risk behaviours, using trauma-informed and person-centred approaches
- Relevant qualifications and/or ongoing study in Mental Health, Disability, Nursing, or a related health field
- Current Peg Feeding and Manual Handling certification
- Up-to-date First Aid & CPR qualifications
- Confidence and competence in assisting clients with medication
- The ability to work independently, manage competing priorities, and maintain excellent time management while remaining calm under pressure
Job Type: Casual
Pay: $35.00 – $37.00 per hour
Benefits:
- Employee mentoring program
- Professional development assistance
- Travel reimbursement
Application Question(s):
- We require at least 3 business days availability. What days are you currently available?
Experience:
- working with participants needing complex healthcare support: 1 year (Preferred)
Licence/Certification:
- Working with Children Check (Preferred)
- NDIS Worker Screening Check (Preferred)
- Driver Licence (Preferred)
Work Authorisation:
Work Location: In person
