Join our Ladies & Gentlemen at The Ritz-Carlton, Melbourne
Reporting to our Human Resources department and Culinary Department, you will be working in our employee dining room. You will use your exceptional food safety and hygiene knowledge while assisting with the day-to-day running of the dining room. This includes dining room maintenance, cleanliness, ordering, and equipment temperature checks.
Key Responsibilities
- Following the canteen checklist provided to you at the start of your employment, perform a variety of catering and cleaning activities to ensure the effective operation of the kitchen/canteen.
- Opening duties include setting up the canteen for the day’s operations. Ensure all stations are ready for service.
- Provide quality canteen and catering customer service, including some food production and preparation duties, counter service, clearing tables, and cleaning duties.
- Replenish napkins, sugar, coffee, tea, and cutlery available for ladies and gentlemen throughout the day.
- Wash and polish canteen equipment like plates, cutlery, and cups for ladies and gentlemen throughout the day.
- Ensure cleanliness of the canteen in general, including cleaning all countertops, the stewarding area, the floor, fridges or chillers, tables, and chairs.
- Closing duties include cleaning, clearing bins, replenishing bin liners, and securing food items and equipment.
- Maintain a clean, hygienic environment for the preparation, storage, and safe handling of food.
- Follow procedures regarding food preparation and adhere to daily menu plans.
- Communicate any assistance needed during busy periods to the Chef to ensure optimum services.
- Check and ensure the correctness of the temperature of appliances and food.
- Monitor the quantity of food that is prepared and the portions that are served.
- Serve food in proper portions onto proper receptacle.
- Set-up, clean and break down workstation.
- Prepare ingredients for cooking, including portioning, chopping, and storing.
- Wash and peel fresh fruits and vegetables. Prepare and cook food.
- Welcome and acknowledge all ladies and gentlemen according to company standards.
- Ensure adherence to quality expectations and standards.
Benefits You Deserve
- Enjoy complimentary meals every day in our Employee Dining Room.
- You gain access to industry leading digital and classroom based training resources, plus opportunities for cross-exposure across departments.
- Earn more when you successfully refer a new employee. (Terms & Conditions apply)
- Birthday Perks: enjoy your special day with a paid day off
- We celebrate your success through awards and recognition events.
- Enjoy exclusive discounts on shopping, cinema tickets, technology, and more with mPerks.
- Opportunities to participate in a vibrant calendar of fun, associate-focused events.
- Dedicated appreciation events to honour your career milestones with the company.
- Travel the world with exclusive hotel discounts for you and your loved ones across Marriott International.
- 24/7 Assistance Programme offering confidential support for your mental, emotional, and financial wellbeing.
- Receive 20% off in all food and beverage outlets within Marriott properties.
- Relax and recharge with 20% off treatments in The Ritz-Carlton Spa.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
