*PLEASE DON’T APPLY VIA THIS PAGE* - Applications must be submitted directly to Redwolf and Rosch.
About the role
- Provide responsive Level 1–2 technical support across desktop, mobile, and collaboration technologies.
- Log, track, and resolve incidents/requests within an ITIL-aligned ITSM system, meeting established SLAs.
- Support Microsoft 365 (Teams, SharePoint, OneDrive), Windows 11, laptops, mobile devices, and meeting room tech.
- Identify and escalate potential security incidents, phishing attempts, or suspicious activity.
- Contribute to service delivery enhancements and participate in a rotating on-call roster as required.
More information about the role can be found here
*PLEASE DON’T APPLY VIA THIS PAGE* - Applications must be submitted directly to Redwolf and Rosch here
Applications close: Friday 12 June.
Redwolf and Rosch have been exclusively retained by Glen Eira City Council to deliver this recruitment search. Any applications will be redirected to Redwolf and Rosch and managed via the campaign.
