About Us
VTS IT is a growing Managed Services Provider (MSP) delivering IT support, cloud solutions, cybersecurity, connectivity, and emerging AI consulting services to Australian businesses.
We work closely with clients to improve performance, strengthen security, and leverage modern technology — including automation and AI-driven solutions — to help them operate more efficiently and competitively.
Our focus is on long-term partnerships, reliable service delivery, and delivering real business value through technology.
About the Role
This is a hybrid ICT Account Manager – Sales & Growth role within a fast-growing managed services business.
You will manage existing client relationships while actively driving growth across managed IT services, cloud, cybersecurity, and AI consulting solutions.
This role is ideal for someone who enjoys building strong client relationships while also being proactive in identifying and converting new opportunities.
You will be expected to engage clients regularly, uncover needs, and convert opportunities into long-term managed service and technology solutions.
This is not a passive account management role — success comes from combining strong relationship management with a proactive, opportunity-driven sales approach.
After a successful onboarding period, the role offers a hybrid working arrangement, providing a balance of office collaboration and work-from-home flexibility.
This position suits someone motivated by client relationships, commercial growth, sales targets, and building a long-term career in ICT and technology consulting.
Key Responsibilities
- Manage and grow existing ICT client accounts
- Build strong, long-term client relationships
- Proactively identify upsell and cross-sell opportunities
- Drive new business across managed IT services, cloud, cybersecurity, and AI consulting
- Own the sales process from opportunity identification through to close
- Prepare proposals, quotations, and client presentations
- Collaborate with technical and consulting teams to design solutions
- Maintain CRM accuracy and manage pipeline activity
- Contribute to revenue growth and achievement of sales targets
Skills & Experience Required
We are looking for someone who has:
- 2–4+ years’ experience in ICT sales, account management, customer success, or business development
- Exposure to or interest in Managed Services (MSP environment highly regarded)
- Experience working toward sales targets, KPIs, or revenue goals
- Understanding of core IT services such as:
- Managed IT services / support models
- Microsoft 365 / Azure or similar cloud environments
- Cybersecurity solutions
- Strong communication skills and ability to engage business clients confidently
- A proactive mindset — comfortable initiating conversations and following up opportunities
- CRM experience (Salesforce, HubSpot, monday.com or similar)
- Interest in developing commercial and sales capability over time
- Exposure to AI tools or AI-driven business solutions (advantageous but not required)
You do not need to meet every requirement — we are looking for someone with the right attitude, willingness to learn, and drive to grow into a stronger sales professional.
What We Offer
- $85,000 – $100,000 base + super + uncapped commission
- On-target earnings (OTE): $120,000 – $140,000+
- Hybrid working arrangement after onboarding period
- Exposure to managed services, cloud, cybersecurity, and AI consulting projects
- Supportive technical and sales team environment
- Clear pathway to grow into senior account management or business development roles
- Opportunity to build long-term recurring revenue relationships
Why Join Us
- Join a growing MSP operating in a high-demand technology sector
- Develop both account management and sales capability
- Work closely with clients on real business challenges and technology solutions
- Gain exposure to emerging AI consulting and automation opportunities
- Be supported while building a long-term career in ICT sales
- Strong earning potential linked to performance
Pay: $85,000.00 – $100,000.00 per year
Application Question(s):
*
Will you be able to reliably commute to North Sydney NSW 2060 for this job?
Experience:
- B2B sales: 2 years (Required)
Work Authorisation:
Location:
- North Sydney NSW 2060 (Preferred)
Work Location: In person
