Program Lead
About Us
At Centacare Catholic Country SA, we are committed to service excellence, we will strive to build safe, sustainable, vibrant, innovative and engaged communities in the regions we serve.
We employ approximately 180 staff across our regional footprint, with offices located in Coober Pedy, Ceduna, Kadina, Port Augusta, Port Lincoln, Port Pirie, Streaky Bay and Whyalla.
We support people in the areas of family, youth and children, health and well-being, education and training, homelessness and domestic violence.
We are an inclusive, child safe and a quality accredited organisation.
Job Description
Location: Port Augusta, South Australia
Status: Full Time Contract working 38 hours per week (2 year contract)
Annual Salary: from $110,102 to $114,983 per annum + superannuation
About the Position
The Program Lead – Family Relationship Centre (FRC) plays a pivotal leadership role in ensuring strong program compliance and high-quality service delivery across the region.
This position provides technical guidance to Managers, contributes to strategic planning, and supports the effective delivery of Family Relationship Centre services in line with funding and organisational requirements.
As a Program Lead, your responsibilities will include:
- Leading regional program compliance and ensuring consistency across sites
- Providing technical leadership, guidance and support to Managers and teams
- Monitoring program performance, data compliance and KPI achievement
- Preparing reports for funding bodies and contributing to submissions and tenders
- Supporting continuous improvement and development of program guidelines
- Collaborating with internal and external stakeholders, including government agencies
- Participating in strategic planning and regional networking activities
- Delivering client services and/or community education where applicable
Why Join Us
You will have access to:
- Salary packaging and salary sacrificing option of up to $15,899 which will significantly increase your take home pay
- Salary packaging cards for meal and entertainment benefits and other generous discounts available
- Additional leave provisions
- Fantastic professional and career development opportunities
- A generous external Employee Assistance Program
- An inclusive, supportive and passionate team in a growing organisation
Centacare is an Equal Opportunity Employer. We value an inclusive workplace and recognise that diversity within our workforce allows us to better support our clients and communities. If you are a person living with a disability, an Aboriginal and/or Torres Strait Islander person, part of the LGBTIQA+ community, come from a culturally diverse group, or have lived experience, we would love to hear from you.
About You
To be successful in this role you will have:
- A degree or diploma in a human services discipline, leadership/management or a related field
- Experience in monitoring program data and ensuring objectives are achieved
- Experience with KPI tracking and reporting
- Experience working across local and regional service delivery contexts
- Experience maintaining program quality and consistency across multiple sites [
- Strong information management and reporting capability
- High-level written and verbal communication skills
- Excellent time management and ability to manage competing priorities
- Ability to maintain confidentiality and exercise sound judgement
- Demonstrated ability to work both independently and collaboratively
- Proficiency in Microsoft Office and data systems
- Proven ability to support or lead performance across teams or locations
Requirements of the role:
- Hold (or willingness to obtain) a current DHS Working With Children Check *
- Hold (or a willingness to obtain) a National Criminal History Record Check (Police Check) *
- Hold a current South Australian Driver’s License (minimum Provisional License)
* Preferred candidates will be supported through these processes
Further Information
For more information on the position, visit www.cccsa.org.au/careers/vacancies and request a copy of the Position Identification Document for further information on the role.
For further information on the role, please contact Cass Mills or email [email protected]
How to Apply
To apply for this role, please submit your application via email to [email protected]
To be considered, candidates will be required to submit the following documentation (as separate documents):
- Cover letter
- Copy of your resume – including contact details of three referees
- Response to the Selection Criteria (found in the Position Identification Document)
For more information on the recruitment process refer to our guide here.
Please contact Human Resources on (08) 8644 2020 or email [email protected] if you require further information, assistance or support with the recruitment process.
Applications close 9.00am Monday 6 July 2026
PLEASE NOTE: Applications that address the Selection Criteria questions may not be considered.
Pay: $110,102.00 – $114,983.00 per year
Benefits:
- Extended annual leave
- Professional development assistance
- Salary packaging
Work Location: In person
