Enrich Physio is looking for full time/ part time Casual Receptionist for our clinic in Aintree Vic 3336. The purpose of this position is to support the delivery of effective Allied Health treatment to patients as well as providing a positive experience for the patients in their dealings with the practice. The role involves a range of office and administration responsibilities that are aimed at ensuring services can be delivered efficiently and effectively as well as contributing to the ongoing development of the business. Ideal candidate will have allied health reception experience.
You will be responsible for:
- Answering incoming phone calls
- Booking and organising appointments
- Invoicing and receipting, cash handling and daily reconciliation
- Liaising with clients and physiotherapists in a friendly and supportive manner
- Following clinic systems - ensuring our high standards of customer service
- Follow up third party (work cover/TAC) invoices.
- Daily filing/archiving.
To be successful in this role you will have:
- Experience working front desk in an allied health or related Industry ( A MUST)
- Excellent communication skills, including a professional phone manner and a sociable personality
- Strong ability to multitask and prioritise in a busy environment
- Ability to follow systems and checklists
- Experience with Microsoft Office (Word, Excel, Outlook essential)
- Time management and prioritising of tasks.
- Knowledge of third party compensable clients (A Must)
In addition, the following would be highly regarded:
- An interest in health, fitness and wellness.
- Social media/Public Relations/ additional computer troubleshooting skills
- Worked with Cliniko or similar allied health practice management software.
About the Company
Enrich Physio is a relatively vibrant and quickly expanding allied health company.
We pride ourselves on achieving lasting results and client satisfaction.
Our clients come with a wide array of conditions which makes each day unique.
We have strong networks with local GP's and specialists.
You will be answering directly to the Practice manger of Enrich Physio.
Job Type: Casual
Experience:
- Allied health reception: 1 year (Required)
Work Location: In person
