The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver the best outcomes for students and to advance the wellbeing of Aboriginal people.
About the Role
Technology Support Officers involves working with staff and students to provide school wide support for Information and Communication Technology systems to ensure smooth day to day operation of the network and devices.
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Talent Pool
A talent pool may be created through this recruitment process. A talent pool is a group of candidates who have undergone an assessment process and have been identified as suitable for this role or similar roles for a period of 18 months. Being part of a talent pool means that you may be considered for ongoing or temporary employment for a range of similar roles. This offers exciting opportunities for you to gain a wide range of experiences to build your public service career.
This is a part time 0.4FTE position.
The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality public education to two-thirds of the NSW student population. We welcome applications from people of all backgrounds, including but not limited to Aboriginal and/or Torres Strait Islander people, people of any age or gender, people from culturally and linguistically diverse groups and/or from the LGBTQIA+ community, veterans, refugees, people with disability, people with sensory differences, and neurodiverse people. If we can make some adjustments to our recruitment/interview process to better help you shine, please reach out to the contact person for this recruitment, details listed above. For more information, visit the NSW Department of Education’s Diversity, equity and inclusion webpage.
How to Apply
To apply for this role, please submit in either Word or PDF format:
1. A cover letter (max 2 pages)
- demonstrating how your skills, knowledge and professional experience meet the focus capabilities as outlined in the role description
2. A target question response (maximum 300 words per target question)
- answering the two targeted questions below
3. A current resume (max 5 pages)
- including name, phone number/s and email for two professional referees
4. Copies of your qualifications and/or academic transcripts
Note: it is a requirement that all candidates submit their applications online via iworkfor.nsw. No paper based, email based or late applications will be accepted.
If you are successfully progressed to interview, you will be required to provide
1. Proof of Identity information
2. Informed Consent Form
3. Declaration for child-related work
Targeted Question 1
Provide an example of how your demonstrated skills and experience has supported colleagues in their technology requirements? (300 words maximum)
Targeted Question 2
Provide an example of how your communication, prioritisation, interpersonal and organisational skills gave you the capacity to effectively provide technical support. (300 words maximum)