About us
We are an established Registered Training Organisation (RTO) delivering nationally recognised vocational education programs across Building & Construction and trade sectors.
With campuses and workshop facilities across Sydney, we provide supportive learning environments focused on real workplace skills and student success.
We are seeking a friendly, professional, and highly organised Receptionist to join our team. As the first point of contact for our organisation, you will be responsible for providing exceptional customer service while supporting the day-to-day administrative operations of the office.
If you are well presented, thrive in a fast-paced environment, and enjoy working with people, we'd love to hear from you . !!
Key Responsibilities :
- Welcome and assist clients, visitors, students and trainers in a professional and courteous manner.
- Answer, screen, and direct incoming phone calls and emails.
- Make outbound calls to clients, students, and stakeholders for follow-ups, appointment confirmations, reminders, and general enquiries.
- Perform general administrative duties, including filing, data entry, scanning, photocopying, and document preparation.
- Maintain accurate records and databases.
- Ensure the reception classrooms and common areas are clean, organised, and presentable.
- Provide administrative support to management and other team members as required.
- Handle confidential information with professionalism and discretion.
To be successful in this role, you will have:
- A well-presented, professional appearance and a positive attitude.
- Excellent verbal and written communication skills.
- Strong customer service and interpersonal skills.
- The ability to remain calm, organised, and efficient while working under pressure.
- Strong organisational skills with excellent attention to detail.
- The ability to multitask and prioritise competing workloads.
- Proficiency in Google Workspace (Gmail, Docs, Sheets, Drive, Calendar) and Microsoft Office (Word, Excel, Outlook).
- A proactive approach with the ability to work independently and as part of a team.
- Previous experience in a similar receptionist or administrative environment is highly preferred.
What We Offer:
- A supportive and friendly team environment.
- Ongoing training and development opportunities.
- A varied and rewarding role with opportunities to build your administrative and customer service skills.
- Opportunities for career growth within the organisation.
Pay: From $50,000.00 per year
Experience:
- Front desk: 1 year (Preferred)
Work Authorisation:
Work Location: In person
