Company Description
Mercure Resort is located between the lush Hinterland and beautiful beaches of the Gold Coast. Featuring 292 rooms across 9 separate blocks, tropical gardens, two beautiful pools, and a philosophy to slow down, feel well and discover local.
Discover more about Mercure Gold Coast at: www.mercuregoldcoastresort.com.au
Where you’ll be working
Overlooking the Resort’s sparkling pool and the Palm Meadows Golf Course, you’ll be serving guests and leading the F&B team in our locally inspired restaurant and bar, in The Green Dining.
Job Description
What you'll be doing:
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Oversee smooth operations of the Restaurant and Bar
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Ensure all guests receive excellent hospitality and service
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Respond to guest concerns with professionalism and calm composure
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Support with training staff, onboarding, and providing feedback
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Promote a positive team culture across the Food and Beverage team
Qualifications
What you'll bring to the role:
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Passionate about connecting with people and providing hospitality with heart
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Experience in a hotel or resort F&B team as a supervisor or team leader
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Excellent bartending skills and beverage knowledge
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Demonstrated ability to lead a F&B team to success
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Excellent communication and guest service skills
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RSA Certificate
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Reliable transport (public transport not accessible at required shift times)
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Available to work weeknights & weekends and holiday season
Additional Information
Why work with us:
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Complimentary meal on shift
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Free on-site car parking
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Supportive Leaders invested in your development and growth
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Generous Discounts on accommodation and dining across Accor Hotels globally
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Family & Friends Discounts on accommodation, dining and more
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Complimentary Resort Night Stay or dining voucher on your annual anniversary each year
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Represent a resort centered around wellbeing, local connection and authenticity
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Access to hundreds of online courses to progress your career in hospitality
If you are ready to take the next step in your career, apply today.
Our commitment to Diversity & Inclusion:
We are an inclusive company and believe all candidates and employees should feel welcome being their authentic self at work, and we’re proud to foster a culture of belonging. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, please feel welcome to let us know.
