Wedding Flowers ConsultantSales and Client ExperienceAbout Nonie’s Floristry
Nonie’s Floristry is an award winning Sydney wedding and event florist specialising in fresh and premium silk flowers, styling, candles, draping, ceremony installations and reception florals.
We are known for creating beautiful, personalised weddings and delivering a warm, professional and supportive client experience from the first enquiry through to the wedding day.
We are looking for a confident, organised and creative Wedding Flowers Consultant to assist with client consultations, quoting, sales and enquiry follow up.
About the Role
This is an independent contractor position with the potential to extend into an ongoing and expanded opportunity for the right person.
The role will initially involve approximately 11 hours per week, with the potential for additional hours as the business grows and during busier periods.
You will work with warm leads who have already enquired with Nonie’s Floristry. Your role will be to understand each client’s vision, guide them through their floral and styling options, prepare detailed quotations and follow up with clients to help secure their booking.
This opportunity is specifically suited to someone who has studied floristry, is currently studying floristry or is already working as a florist and is looking to earn additional income alongside their existing work.
Hours
The preferred working hours are:
- Tuesday from approximately 3:00 pm to 7:00 pm
- Wednesday from approximately 3:00 pm to 7:00 pm
- Saturday or Sunday morning from approximately 10:00 am to 1:00 pm
Some flexibility may be available for the right person.
Regular afternoon and weekend availability is important, as many prospective wedding clients prefer consultations outside standard working hours.
Hours may increase depending on business demand, performance and availability.
Location and Working Arrangements
Initial training will take place in Wentworth Point.
You will begin by listening to consultations, learning our systems and processes and completing supervised calls.
Once training is completed and both parties are confident, most consultations, quotations, follow ups and administrative tasks may be completed remotely.
Occasional in person attendance may still be required.
Contractor Rate
$25 per hour, plus 2% commission on eligible bookings personally converted.
The successful applicant will be engaged as an independent contractor and will be required to:
- Hold or obtain an active ABN
- Submit invoices for approved hours and commission
- Manage their own tax obligations
- Provide their own laptop and reliable internet connection
- Sign an independent contractor agreement and confidentiality agreement
Key Responsibilities
- Responding to wedding and event enquiries
- Reviewing enquiry forms and identifying missing information
- Conducting phone or video consultations with prospective clients
- Building rapport and providing a warm and professional client experience
- Understanding each client’s wedding vision, colour palette, venue, style and budget
- Reviewing client inspiration photographs and identifying suitable floral designs
- Guiding clients through fresh and silk floral options
- Recommending suitable ceremony, reception and bridal party florals
- Discussing flower varieties, seasonal availability and suitable alternatives
- Gathering accurate information for detailed and itemised quotations
- Preparing and sending quotations using our systems and processes
- Following up outstanding enquiries and quotations
- Answering client questions and addressing reasonable concerns
- Helping clients feel confident proceeding with Nonie’s Floristry
- Maintaining accurate client notes and enquiry records
- Updating the business regarding consultations, deposits and confirmed bookings
- Escalating unusual requests, complaints or pricing decisions where required
- Learning common Sydney wedding venues and current wedding trends
- Following Nonie’s Floristry’s pricing, brand and client service guidelines
- Protecting all confidential client and business information
Essential Floristry Requirement
Applicants must meet at least one of the following requirements:
- Have completed a floristry qualification or floristry course
- Be currently studying floristry
- Be currently working as a florist
- Have previous professional floristry experience and be looking for additional work on the side
Applications from candidates with floristry study or professional floristry experience is preferred.
About You
We are looking for someone who is:
- Confident and friendly on the phone
- Warm, professional and approachable
- Passionate about flowers and weddings
- Organised and attentive to detail
- Reliable and responsive
- Comfortable following up prospective clients
- Able to guide a consultation and ask the right questions
- Confident discussing pricing and helping clients make decisions
- Able to visualise colour palettes and floral concepts
- Comfortable learning new systems and processes
- Able to work independently after training
- Open to feedback and willing to improve
- Clear and professional in written and verbal communication
- Comfortable balancing creativity with sales and administrative responsibilities
Additional Experience
Experience in one or more of the following areas would be highly regarded:
- Wedding or event floristry
- Sales
- Wedding consultations
- Event styling
- Customer service
- Hospitality
- Administration
Training
Training will include:
- Learning the Nonie’s Floristry consultation process
- Understanding our fresh and premium silk floral services
- Reviewing our common ceremony and reception designs
- Learning our pricing and quotation process
- Listening to live consultations
- Reviewing consultation recordings
- Completing supervised consultations
- Receiving feedback on your initial consultations
- Learning when and how to follow up leads
- Learning how to prepare and send itemised quotes
- Understanding our client communication, privacy and confidentiality requirements
Why Work With Us
- Work with warm leads rather than cold calling
- Apply your floristry knowledge without needing to complete physical floral work
- Earn additional income alongside your existing floristry work or studies
- Receive practical wedding sales and consultation training
- Develop experience in wedding design, quoting and client management
- Learn directly from an established wedding florist and business owner
- Flexible working arrangements
- Opportunity to work remotely after training
- Hourly contractor rate plus commission
- Potential for additional hours and an ongoing expanded role
- Be part of a creative and growing Sydney business
How to Apply
Please send through your resume and a brief introduction to [email protected] outlining:
- Your floristry qualifications, current studies or professional floristry experience
- Why you are interested in the opportunity
- Your current availability
- Any relevant sales, wedding, styling or customer service experience
- Whether you have your own laptop
- Whether you currently hold an ABN
The successful applicant will be required to sign an independent contractor agreement and confidentiality agreement before commencing.
Pay: $25.00 per hour
Benefits:
Work Location: Hybrid remote in Wentworth Point NSW
