This role involves the following, but is not limited to:
- Being the first point of contact for our customers
- Supporting the manager with daily administrative tasks and office workflow
- Answering office phone lines
- Processing orders and quotations
- Assisting customers with stock availability and sales orders
- Issuing invoices, reconciling accounts, and debt collection using MYOB
- General office administration duties and supporting team members when required
- Troubleshooting basic IT matters to ensure smooth day-to-day operations
- Providing basic data analysis and data management support
Skills & Experience
- Previous experience in a similar administration or telesales role in food service required
- Proficiency in Microsoft Office Suite including Outlook, Word, and Excel
- Experience using MYOB and CRM systems required
- WordPress experience advantageous but not essential
- Multilingual communication skills — fluent in English with the ability to speak Mandarin, Cantonese, and Thai
- Excellent communication and customer service skills
- Ability to work collaboratively within a small team environment
- A proactive problem-solver who thrives in a fast-paced workplace
- Adaptable and ready to embrace a role where no two days are the same
If you are looking for a position that offers variety, creativity, and the opportunity to make a real impact, we would love to hear from you.
Please apply with your resume and a short cover letter outlining your suitability for the role. Email to [email protected]
Immediate start available.
Work Location: In person
