Colour Consultant (Selection Centre) - Schofields
- Attractive pay package + CSR benefits
- Genuine career progression and training provided.
- Diverse and Inclusive team!
Are you passionate about design, customer service, and helping people bring their dream homes to life?
About the role:
CSR is looking for a vibrant and detail-oriented Colour Consultant / Customer Service Specialist to be the welcoming face of our Schofields Selection Centre. This role is a Tuesday - Saturday opportunity 8:30am - 4:30pm.
In this dynamic and customer-focused role, you'll be the first point of contact for our customers, guiding them through the exciting process of selecting colours and finishes for their building projects. You'll play a key role in creating a positive and memorable experience by offering expert advice, coordinating appointments, and helping ensure the centre runs smoothly each day.
From welcoming walk-in customers to delivering personalised colour consultations and responding to online enquiries, you'll have the opportunity to build genuine connections and make a real impact. If you enjoy working with people and take pride in delivering exceptional service, you'll be a valued part of our team.
Key Responsibilities
- Welcome and assist customers
- Guide selections and deliver consultations
- Schedule and manage appointments
- Follow up and update CRM records
- Maintain displays and merchandising
- Manage enquiries and transactions
What You'll Bring
- Strong communicator who builds genuine connections with customers
- Highly organised and able to manage appointments and priorities with ease
- Experience in colour consulting, merchandising, or customer service (design, retail, or building environment preferred)
- Confident using CRM systems and online booking tools (training will be provided if not already familiar).
- A natural eye for colour, design, and detail
- A proactive team player who can also work independently
What we offer
We strive to support your professional and personal growth. Here are some of the perks you'll enjoy as part of the CSR team:
- Supportive and collaborative culture that fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
- Care and wellbeing offer includes up to 14 weeks of paid parental leave, 52 weeks of superannuation payment, and access to an employee assistance program.
- Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands
At CSR, we're building a better future together.
We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems.
At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities, and life stage.
How to Apply:
Just click on the Apply for this job button and help us shape a more customer-centric future.
To find out more about us, visit www.csr.com.au
