The Calile, a family-owned luxury hotel operated by TFE Hotels, has been a benchmark for outstanding hospitality since its opening in 2018. Now entering its seventh year, we are proud to be ranked No. 34 in The World’s 50 Best Hotels 2025, marking our third year on the list. This achievement, along with earning a One Michelin Guide key and being listed among Tatler Asia’s Best Hotels 2025, reflects the dedication of our passionate team.
The Mission Statement for The Calile Hotel is simple yet ambitious – to deliver the best hotel experience in Australia. From large gestures to the finest details, we are driven to continually delight our guests. We strive to deliver an experience that is authentic and unpretentious, building a genuine relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Australia.
The Position
The Calile Hotel currently has two exciting full-time Supervisor opportunities available within our Food & Beverage team:
- Restaurant Supervisor – leading daily restaurant operations and creating memorable dining experiences through exceptional service and team leadership.
- Conference & Events Supervisor – overseeing the successful delivery of meetings, conferences, private events and special occasions throughout the hotel.
These roles offer the opportunity to combine operational expertise with team leadership, ensuring exceptional guest experiences while maintaining The Calile’s renowned service standards.
As a Supervisor, you will play a key role in leading daily operations, supporting and developing team members, and maintaining the highest standards of service, presentation and compliance. This is a hands-on leadership position where you will lead by example, foster a positive team culture, and contribute to the continued success of one of Australia’s most celebrated hotels.
About you
- Minimum 2 years’ experience in a Team Leader or Supervisory role within a luxury hotel, premium restaurant, events venue or similar hospitality environment
- Demonstrated experience supervising teams and leading successful service periods or events
- Strong understanding of food and beverage operations and guest service excellence
- Exceptional communication and leadership skills
- Ability to remain calm and make effective decisions in a fast-paced environment
- Sound understanding of food safety, workplace health and safety and liquor licensing requirements
- A degree or diploma in Hospitality Management (desirable)
- Full availability across a 7-day rotating roster, including evenings, weekends and public holidays
Benefits
- Growth and Development opportunities with an expanding global brand
- Discounted on-site parking – $7 flat rate
- Discounted food and beverage at all TFE outlets
- Unlimited complimentary barista coffee whilst on duty
- Global TFE-wide discounted accommodation for staff members, friends, and family (including The Calile Hotel)
- Complimentary stay at The Calile Hotel
- James Street Precinct retailer discounts
- Inclusive and collaborative working culture that encourages diversity in thinking and idea generation
Opportunity for Growth
As a Calile team member, you’ll become part of a close-knit team operating one of Brisbane’s busiest hotels. We aim to meet our customer’s needs with honesty, integrity and care. The Calile Hotel has been developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay, and work.
A Glimpse of The Calile: https://www.instagram.com/thecalilehotel
