You're a senior commercial claims professional who's genuinely energised by the work — not just managing a book, but getting the right outcome for customers in difficult situations. You make sound decisions under pressure, you don't need to be told what to do next, and you're trusted by brokers and carriers because you know your stuff and do what you say you will.
You're also someone who's excited by the idea of building something. This isn't a role where you inherit someone else's playbook. We're launching a new ISR product and you'll help shape how claims operates from the ground up.