When you join MercyCare, you become part of something bigger than a job. You join a community of people who show up for Western Australians at the moments that matter most - from early learning and disability support, to family, community and aged care services. We live by our values of respect, integrity, compassion, justice, excellence and courage, and we are committed to safeguarding and protecting children, young people and vulnerable people in our community.
About the role
This role leads the day-to-day operations of the Family Support Network, supporting a team delivering outreach case management and parenting services to children, young people and families experiencing complex challenges and those most at risk of child protection intervention across the Joondalup and Mirrabooka regions.
You will provide leadership, supervision and coaching to a multidisciplinary team while ensuring services are delivered in line with evidence-based practice, funding requirements and MercyCare values. Working collaboratively across the Youth Wellbeing and Accommodation portfolio, you’ll help strengthen service delivery, manage referrals and allocations, support reflective practice and promote stakeholder engagement with partner agencies across the sector.
This is a permanent, full-time position based in our Mirrabooka office.
About you
You’re a compassionate and resilient leader who thrives in dynamic environments and is passionate about supporting vulnerable children, young people and families.
You’ll have experience mentoring and supporting staff, alongside a strong understanding of trauma-informed and evidence-based practice within the community services sector.
In addition, you will also possess:
- Tertiary qualifications in Human Services, Social Work, Psychology, Mental Health or a related discipline (desirable)
- Experience working with children, young people and families with complex needs
- Strong case management, stakeholder engagement and leadership capability
- Experience working collaboratively with external agencies and community supports
- Excellent communication, organisational and problem-solving skills
- Working with Children Check
- Current Driver’s Licence
- National Police Clearance (obtained within the last six months)
About the benefits
You'll become part of an inclusive, diverse, and welcoming Western Australian organisation passionately committed to making a meaningful impact in the local community. Our MercyCare Promise is focused on ensuring our people are connected and empowered to make a positive difference in the heart of our communities.
As a valued team member, you’ll also enjoy access to:
- Not for profit Salary Packaging options up to $18,000!
- 5 weeks annual leave and 3 weeks personal leave per year
- A Fleet Allowance of up to $15k per annum
- Childcare discounts for your little ones
- Options to purchase additional leave
- Career Pathways, Professional Development and Training
- Comprehensive Wellbeing Program including discounted health insurance and free flu vaccinations
How To Apply
Click "Apply Now" to visit our website and share your application. The easiest way to apply is upload your CV and our system will prepopulate your application details for you! Applications close on 20 June, 2026, but don't wait—apply early, as the recruitment process may begin before the closing date.
Please note all applications must be received via the online portal to be considered.
Mercy Care values individuality. If you experience neurodiversity or live with a disability and would like support or accommodations to fully participate in our recruitment process, reach out to us at [email protected] we would love to hear from you.
When life needs care, we are there
As a leading Western Australian "for purpose" organisation with a 175-year history, our story continues through the care and services provided by our teams. We support all Western Australians people throughout life’s journey and invest in creating a values-driven workplace where you can belong, grow and thrive.
We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, and diverse ages, cultures, faiths, abilities, genders and sexualities.
