Residential Youth Worker
Mount Isa, Queensland
Full-Time & Part-Time Opportunities Available
Red Centre Support Services Pty Ltd
Do you want a career where you genuinely make a difference?
At Red Centre Support Services, we support children and young people who have experienced trauma, disruption, and complex life challenges. Our Residential Youth Workers play a vital role in creating safe, supportive, and therapeutic environments where young people can heal, grow, and thrive.
We are currently seeking compassionate, resilient, and motivated Residential Youth Workers to join our growing team in Mount Isa, Queensland, Australia.
This is more than just a job — it’s an opportunity to positively impact lives every single day.
Why Join Red Centre Support Services?
✅ Flexible work options – Full-time and part-time roles available
✅ Supportive team culture with strong leadership and guidance
✅ Ongoing training and professional development opportunities
✅ Meaningful work that creates lasting impact
✅ Competitive pay and penalty rates
✅ Opportunity to grow within a developing organisation committed to best practice
✅ Work within trauma-informed and therapeutic care frameworks
About the Role
As a Residential Youth Worker, you will support children and young people within a residential care environment by providing day-to-day care, emotional support, structure, and guidance.
You will work within therapeutic and trauma-informed frameworks to help young people develop independence, emotional regulation, life skills, and positive relationships.
This role involves a rotating roster, including:
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Day shifts
- Afternoon shifts
- Sleepover shifts
- Night shifts
- Weekend work
- Split shifts
Key Responsibilities
-
Provide daily care, supervision, and emotional support to young people
- Support routines, education, appointments, recreational activities, and community participation
- Build positive and professional relationships with young people
- Implement care plans, behaviour support strategies, and therapeutic frameworks
- Respond calmly and safely to challenging behaviours and crisis situations
- Support young people to develop life skills, independence, and emotional regulation
- Maintain accurate documentation, shift reports, and case notes
- Contribute positively to team culture, communication, and planning
- Promote culturally safe, respectful, and inclusive environments
- Maintain professional boundaries, confidentiality, and ethical practice
- Participate in outreach support where required
What We’re Looking For
We’re looking for people who are:
-
Compassionate and emotionally resilient
- Calm under pressure
- Reliable and adaptable
- Strong communicators
- Passionate about supporting young people
- Able to work independently and within a team
- Committed to trauma-informed and therapeutic practice
Experience in residential care or community services is highly regarded, however we also value transferable life experience, emotional intelligence, and a genuine desire to support vulnerable young people.
Mandatory Requirements
-
Certificate IV in Child, Youth and Family Intervention (Residential Care) or related field (completed or currently enrolled)
- Current Queensland Blue Card (or willingness to obtain)
- Current Driver’s Licence
- National Police Check (within the last 3 months)
- Ability to complete rotating rosters including sleepovers
The following training is highly desirable:
-
Hope and Healing
- Positive Behaviour Support and Managing High-Risk Behaviours
Our Practice Frameworks
At Red Centre Support Services, we are committed to best practice and therapeutic care approaches including:
-
Hope and Healing Framework
- Trauma-Informed Care
- Positive Behaviour Support
- Therapeutic Crisis Intervention
- Mental Health First Aid
- Practice Guidelines for Reducing Police Callouts to Residential Care Services
Application Questions
-
What is your right to work in Australia?
- Do you hold a current driver’s licence?
- What relevant qualifications do you hold?
- Tell us about your experience in residential care or community services.
✨ Join a Team That Makes a Difference
At Red Centre Support Services, we believe connection, consistency, and compassion can change lives.
If you’re looking for meaningful work where you can contribute to positive outcomes for young people while growing professionally within a supportive team — we would love to hear from you.
Apply today.
Please visit our company website for more information
