Casual Event Technology Support Crew – Hospitality Experience
Location: Mordialloc, Melbourne
Employment type: Casual / Part-time
Work location: In person and at event venues
About One World Rental
One World Rental is a global event technology and IT rental company supporting conferences, exhibitions, corporate functions and major live events worldwide.
With operations across Europe, North America, the Middle East, Asia and Australia, we deliver technology solutions for thousands of events each year. Our clients include Apple, the United Nations, Formula 1, Disney and leading international event organisers.
The Opportunity
We are looking for a customer-focused Casual Event Technology Support Crew Member to join our Melbourne team.
This position is ideal for someone with experience in hospitality, events, hotels, venues or customer service who is comfortable using technology and enjoys working in fast-paced environments.
You do not need to be an experienced IT technician. We will provide training on our equipment and systems. What matters most is your ability to communicate professionally, solve problems, stay calm under pressure and provide excellent service to clients and event attendees.
The role includes preparing equipment at our Mordialloc warehouse and supporting live events at venues across Melbourne and, occasionally, other locations.
What You Will Be Doing
- Welcome and assist clients, event organisers and attendees
- Provide friendly, professional support during conferences and events
- Set up laptops, tablets, printers, badge-printing equipment and other event technology
- Assist attendees with registration, check-in and badge printing
- Prepare, test and pack equipment before events
- Troubleshoot basic equipment and connectivity issues
- Escalate technical problems to senior team members when required
- Assist with event setup, pack-down and equipment collection
- Check returned equipment and prepare it for the next event
- Support warehouse activities, stock control and logistics
- Travel to event venues as required
- Work occasional evenings, weekends and early mornings
You Will Thrive in This Role If You Have
- Previous experience in hospitality, hotels, venues, events or customer service
- A friendly, confident and professional approach
- Strong communication and people skills
- The ability to remain calm and helpful in busy live-event environments
- Confidence using laptops, tablets, smartphones and other everyday technology
- A practical, hands-on approach to problem-solving
- Good attention to detail and personal presentation
- The ability to work independently and as part of a team
- Flexibility to work outside standard business hours
- A valid Australian driver’s licence
- Full Australian working rights
Experience in event technology, IT support, audiovisual equipment or networking is helpful but not essential, as training will be provided.
What We Offer
- Competitive casual hourly rate
- Paid training on event technology and equipment
- Overtime and additional shift opportunities
- Flexible casual work based on event schedules
- Opportunities to support major events and international clients
- Career development within a growing global organisation
- Exposure to event technology and live-event operations
- A collaborative and supportive team environment
- Social activities and team events
Important Information
This is a casual position, and working hours will vary depending on event schedules. Applicants must be available for some early mornings, evenings and weekends.
The role involves moving, setting up and packing technology equipment. Applicants must therefore be comfortable performing practical and physical tasks.
Required experience:
- Hospitality, events or customer service: 1 year preferred
Required licence/certification:
Work authorisation:
Primary location:
If you enjoy working with people, have an interest in technology and want to be part of exciting events across Melbourne, we would love to hear from you.
Pay: $33.20 per hour
Experience:
- Hospitality: 1 year (Required)
- Customer service: 1 year (Required)
- Technical support: 1 year (Preferred)
Licence/Certification:
- Driver Licence (Preferred)
Work Authorisation:
Location:
- Mordialloc VIC 3195 (Required)
Work Location: In person