Viva Leisure - Australia’s largest independent health club operator - is seeking an inspiring and commercially minded Studio Manager to lead GROUNDUP Alexandria.
GROUNDUP is more than a studio - it’s a premium boutique movement sanctuary offering Reformer Pilates, Mat Pilates, Yoga and Barre in a beautifully designed, light-filled space. Known for its stylish aesthetic, inclusive philosophy and expertly curated programming, GROUNDUP creates a warm, uplifting environment that feels like a second home for every member.
As Studio Manager, you will lead the day-to-day operations of the studio, ensuring every touchpoint reflects excellence and aligns with our holistic approach to wellness. You’ll create a serene, revitalising environment where members feel valued, supported and inspired — while driving membership growth, achieving performance targets and maintaining pristine studio standards.
Leading from the front, you will mentor and motivate your team to deliver exceptional service and consistent member experiences. With strong communication skills and a proactive, solutions-focused mindset, you will foster a positive, high-performing culture while identifying opportunities for continuous improvement and growth.
Backed by Viva Leisure’s experienced leadership team, this is your opportunity to combine your passion for wellness with strong business leadership — shaping a thriving studio community where both members and team members flourish.
We are looking for someone with:
- Current First Aid and CPR certification (or willingness to obtain).
- Strong knowledge of and a passion for the fitness and wellness industry, with a genuine commitment to creating exceptional member experiences.
- Demonstrated people management and team leadership experience, with the ability to lead, motivate, and develop a high-performing team.
- Experience in sales and customer service, ideally within the fitness, wellness, or retail sectors.
- Proven sales aptitude with a results-driven mindset and the ability to meet or exceed performance targets.
- Outstanding communication and leadership skills, with a passion for engaging both team members and clients to strengthen the brand.
- Skilled in mentoring and supporting diverse teams, fostering growth and future leadership potential.
- Proven ability to drive operational excellence through strong organisational, administrative, and process management skills.
- Capable of managing multiple priorities effectively while maintaining attention to detail, initiative, and adaptability in a dynamic environment.
- A proactive and solutions-focused mindset, with a commitment to continuous improvement and high service standards.
- Ability to role model Viva values and behaviours, demonstrating professionalism, respect, courtesy, and enthusiasm for the GROUNDUP brand.
- Proficiency in Microsoft Office applications (e.g., Word, Excel, Outlook), with familiarity in member booking systems and CRM platforms (desirable).
- Demonstrated experience in a similar Studio, Boutique, Spa, or Club Management role (desirable).
- Drive membership growth and retention by delivering exceptional member experiences and building strong community relationships
- Manage all front-of-house operations, enquiries, administration and reporting to ensure smooth daily performance
- Promote and sell GROUNDUP services and products while achieving sales and performance KPIs
- Execute local marketing initiatives to strengthen brand presence and community engagement
- Oversee day-to-day studio operations, ensuring the space is clean, safe, organised and aligned with brand standards
- Manage opening and closing procedures, maintenance coordination, inventory control and safety compliance
- Lead continuous improvement initiatives to enhance efficiency and member satisfaction
- Recruit, onboard and develop a high-performing team through coaching, training and regular performance feedback
- Manage staff rosters and payroll while fostering a positive, inclusive and accountable team culture
WHATS IN IT FOR YOU
As an employer of choice, Viva prides itself on supporting you in the best way possible by providing a range of incentives that meet the everyday needs of our people. We offer a range of benefits to our employees such as Flexible Work Arrangements and great work-life balance for personal rejuvenation and well-being, Paid Parental Leave, Free fitness membership, Central locations with brand new facilities and ongoing learning and development opportunities. With countless career paths under one roof, the possibilities are endless.
Above all, Viva is committed to fostering a diverse and inclusive culture where every background, perspective, gender, and identity is celebrated. We believe in empowering everyone to be themselves, knowing that it's when we embrace our differences that we perform at our best.
We make every opportunity last at Viva and are looking to find members of the team to upskill and develop all with the aim to make Viva the best place to work.
At Viva Leisure, our mission is simple: to connect health and wellness to as many people as possible through our awesome, affordable, and accessible facilities. Our vision is to be the number one in the industry - benefitting our members, shareholders, franchisees, communities, and employees alike.
Established in 2004, Viva Leisure is an Australian-owned, ASX-listed company offering a diverse range of health and fitness solutions, including big-box health clubs, express gyms, high-intensity group training, Pilates, yoga, aquatics, women’s-only facilities, personal training, wellness, and sports nutrition. Our portfolio includes Club Lime, hiit republic, Plus Fitness, GROUNDUP, Zoo Fit, and Supp Society, with more than 300 corporate-owned and franchised locations across Australia and internationally.
In 2020, Viva Leisure acquired Chain Collective Group, which now operates as the franchising arm of the business, with Plus Fitness as its flagship brand.
In 2024, Viva Leisure acquired a 34% equity stake in Boutique Fitness Studios (BFS), the master franchisee for Club Pilates, Rumble Boxing, StretchLab, and CycleBar. As part of this partnership, Viva's Rebalance studios successfully transitioned to Club Pilates. Viva also acquired a 25% equity stake in World Gym Australia, together with three corporate-owned World Gym clubs in Queensland - Stafford, Coomera and Underwood.
In 2026, Viva expanded its corporate World Gym portfolio with the upcoming opening of its flagship Canberra location and launched its newest fitness brand, Zoo Fit.
ACKNOWLEDGEMENT
Viva Leisure acknowledges and pays respect to the Traditional Custodians of Country throughout Australia. We are grateful for the opportunity to operate facilities on these lands and to contribute to the health and well-being of all communities we form part of.
As a company dedicated to promoting health and wellness, we are committed to fostering an inclusive environment within our facilities and workplaces that welcomes, respects and celebrates the rich cultural heritage of Indigenous peoples.
Viva Leisure reserves the right to close this advertisement prior to the stated closing date should a suitable candidate be identified.
