Job Opportunity: Senior Case Management Officer (Remote Australia Employment Service-RAES)
Work type: Full Time
Location: Bidyadanga Community, Western Australia, 6725 (Bidyadanga, also known as La Grange, is the largest Aboriginal community in Western Australia, with a population of approximately 750 residents. It is located 180 kilometres south of Broome)
Empower People. Strengthen Communities. Make a Real Impact.
Are you passionate about supporting job seekers and helping communities thrive?
Join Job Pathways as a Senior Case Management Officer and play a key role in guiding individuals on their journey toward meaningful, long-term employment.
Learn more about us here: https://jobpathways.org.au/
About the Role
As a Senior Case Management Officer, you’ll provide high-quality, strengths-based support across a diverse caseload. You’ll work closely with job seekers to set and achieve meaningful employment goals, using culturally appropriate, person-centred approaches. Your focus will be on helping individuals overcome barriers and connecting them with the right programs and supports to succeed.
Key Responsibilities:
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Deliver strengths-based, culturally safe case management to support job seekers in achieving employment, training or education goals.
- Identify and address employment barriers through tailored support,referrals, and community connections.
Develop and regularly update individual Job Plans aligned with client goals and progress, while accurately recording all client interactions, outcomes, and compliance requirements in the data system through detailed and comprehensive case notes.
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Collaborate with internal teams, community projects, and external stakeholders to deliver coordinated support.
- Support job seekers to become job-ready by assisting with resumes,documentation, and employment requirements
Qualifications & Experience:
Essential:
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Strong written and technical communication skills, with proficiency in Microsoft Office and experience using databases to produce clear, accurate, and professional documentation and case notes.
- Certificate IV in Employment Services (or equivalent) or willingness to obtain.
- Experience supporting clients with complex needs (e.g. disability, substance use, homelessness, domestic violence, or mental health challenges).
- Proven ability to engage and work respectfully with Aboriginal and Torres Strait Islander people and organisations.
- Understanding of the social and economic challenges in rural and remote communities, with the ability to deliver creative, flexible case management solutions for disadvantaged job seekers.
Desirable:
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Experience working in remote/regional communities, particularly with Aboriginal communities
- Knowledge of local labour markets and employment programs
- Mentoring or leadership experience within human services
- Experience using case management systems and reporting tools
Other Requirements:
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A current C class motor vehicle license
- National police check (or willingness to obtain)
- Western Australian Working with Children Check (or willingness to obtain)
Why Join Job Pathways?
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Be part of a dedicated team passionate about creating long-lasting employment opportunities
- Work in a supportive, culturally responsive environment delivering meaningful outcomes
- Make a direct impact supporting individuals with complex barriers into sustainable employment
- Career Development: Opportunities to grow and lead within a dynamic community-focused organisation
Additional Benefits:
- Attractive leave entitlements to enjoy the Kimberley lifestyle
- Salary sacrificing to boost take-home pay
- Annual Health and Wellbeing allowance
- Confidential counselling via Employee Assistance Program
- Ongoing professional development and training support
- Supportive and positive team environment
- Housing available within the community
How to Apply:
If you’re ready to empower individuals and help build meaningful career pathways, we want to hear from you!
Job Pathways is committed to creating a workplace where quality, safety, and cultural responsiveness are highly valued. Guided by the values of Courage, Commitment, Care, and Collaboration, our team is united in its mission to build employment pathways.
To apply, provide a cover letter and your current resume. For a copy of the position description or to submit your application, email [email protected]
Job Pathways reserves the right to fill the position prior to the ad closure date should a successful candidate be identified.
Location: Bidyadanga Community, Western Australia, 6725
Applicants must be legally entitled to work in Australia and will be required to provide evidence of this. Applicants must also provide a National Police Clearance within the last 12 months or obtain one to be considered.
Please visit https://jobpathways.org.au/ for more information
