Employment Type: Permanent Full Time
Position Classification: Health Manager Level 2
Remuneration: $114,251 to $134,809 - Depending on qualifications
Hours Per Week: 38
Requisition ID: REQ674829
Application Close: Thursday 9th July 2026 at 11.59pm
Join a highly respected, multidisciplinary team delivering truly integrated, person-centred care across the Central Coast Local Health District (CCLHD).
This is your opportunity to step into a pivotal leadership role where your work will directly impact patient experience, service excellence, and community outcomes.
We are looking for a motivated, compassionate, and forward-thinking leader who is ready to make a genuine difference, both for patients and for a dedicated team of professionals.
About the Role
As the Patient Services Manager, you will provide strategic and operational leadership across all functions of the Patient Services Department at Wyong Hospital.
In this dynamic and rewarding role, you will:
Lead the planning, coordination, and delivery of high-quality administrative and patient service operations
Drive performance and efficiency across key service areas, ensuring alignment with organisational goals
Partner with Clinical and Finance teams to strengthen collaboration and deliver innovative, sustainable solutions
Optimise revenue performance by minimising leakage and improving billing and collection processes
Analyse operational data to inform decision-making and deliver clear, actionable reporting
Champion a culture of continuous improvement, innovation, and adaptability
You will play a critical role in shaping service delivery while ensuring patients and the community receive seamless, high-quality care experiences.
This is more than a management role - it’s a chance to build meaningful connections with the community while working alongside a team known for its expertise, support, and genuine care.
Applicants must have current Australian work rights. We are unable to consider applicants who do not meet this requirement.
For more information about this role, please view the Position Description
About You
You are an experienced and inspiring leader who thrives in a complex healthcare environment and is passionate about delivering results that matter.
You will bring:
Proven leadership experience with the ability to coach, mentor, and empower teams to achieve excellence
Strong experience with hospital patient information systems and advanced Microsoft Office skills
Demonstrated expertise in workforce management, including rostering, payroll systems, and HealthRoster
Exceptional organisational, time management, and problem-solving abilities
Extensive experience in hospital revenue management, including private patient billing and optimisation strategies
A proactive, adaptable approach with the capacity to participate in on-call arrangements
Why Join Us?
Be part of a collaborative, values-driven health district
Lead meaningful improvements that enhance patient care and outcomes
Work within a supportive and inclusive team culture
Make a lasting impact on the Central Coast community
Benefits
At Central Coast Local Health District, you’ll be supported to grow, thrive, and succeed:
Work-Life Balance
Financial Benefits
Health & Wellbeing
Discounted gym access through Fitness Passport
Free flu vaccinations
Employee Assistance Program (EAP) for you and your family
Access discounted private health insurance
Career Growth
Need More Information?
Joe Shippam
Phone: 0418 331 699
Email: [email protected]
Click here to .
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Working for Central Coast Local Health District - NSW Health
Central Coast Local Health District is committed to implementing the Child Safe Standards.
Central Coast Local Health District is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Aboriginal and Torres Strait Islander applicants can access support through the Stepping Up initiative, which provides guidance on the NSW Health recruitment process. You’re also welcome to reach out to Nathan Bramston in our Aboriginal Workforce Development Team at [email protected] or call 02 4320 3519 for one-on-one support.
Vaccination Requirements
All NSW Health workers are required to comply with the Occupational Assessment, Screening and Vaccination Against Specified Infectious Diseases Policy Directive. This includes:
- Category A positions: Mandatory evidence of protection against specified infectious diseases, including annual influenza vaccination and tuberculosis assessment.
Applicants must provide appropriate evidence of compliance prior to commencement. For detailed information, please refer to the NSW Health Occupational Assessment, Screening and Vaccination Policy.
NSW Health strongly recommends all workers stay up to date with COVID-19 vaccinations as per the Australian Technical Advisory Group on Immunisation guidelines. However, COVID-19 vaccination is not a condition of employment.
Additional Information
An Eligibility List (E-List) or talent pool may be created from this recruitment episode to assist in filling future permanent, temporary, or casual full-time and part-time positions.
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You are encouraged to complete applications on a week day where Technical Support is available Monday to Friday 8.30am to 4.30pm by phoning ROB Help Desk on 1300 679 367.
