This is more than a traditional business development role — it’s your opportunity to drive meaningful growth while making a real difference in people’s lives.
As our Customer Development Manager, you’ll take ownership of your region across the Shoalhaven and Northern Eurobodalla (Batemans Bay and surrounds), building strong community connections and driving new Home Care customers through a highly proactive, relationship-led approach.
This is an autonomous, field-based role where you’ll be out in the community — not behind a desk — developing referral networks, representing IRT at events, and building brand awareness in your local area. You’ll have full ownership of the customer pipeline, from lead generation through to conversion, working closely with marketing and operational teams to deliver targeted initiatives that drive sustainable growth.
From generating leads to guiding families through important care decisions, you’ll play a key role in helping people access the support they need to live independently, while delivering an exceptional customer experience at every stage.
This role is ideal for someone who combines strong commercial capability with genuine home care sector knowledge, understands the challenges facing older Australians and their families, and is passionate about growing services that make a meaningful difference in the community.
This is a full time permanent position.
