About Us:
DCC Industry Group is dedicated to enriching lives through our key divisions: Youth & Communities, Foster and Kinship Care, Workforce, Allied Health and Disability Services. Our goal is to provide services that empower individuals across all stages of life, supporting their well-being and personal growth in every aspect of their journey.
About the Role:
Due to growth, DCC is seeking an experienced Rostering Officer with hands-on rostering experience within the Youth or Disability sectors.
The Rostering Officer is required to manage the daily rostering of all frontline workers within Service Delivery by supporting the relevant leaders in the rostering of their staff. This role is to ensure efficient and effective deployment of critical workers within our various Programs throughout DCC Group.
As a values-driven organisation, we are looking for team members who genuinely enjoy making a difference to children and individuals with disabilities, building trusted, professional relationships with them, stakeholders, and their families, and helping them remain living independently in their own homes, supported in the community, or at one of our 24/7 residential care programs.
Key responsibilities of this role:
- Oversees the regional services rostering function, by managing rostering templates for program and individual rosters, rolling over employee rosters where employees are given 4 weeks’ notice of permanent shifts and manage shift swaps and changes daily.
- Ensures that shifts are filled in a timely manner and in such a way as to ensure minimum disruption to clients and ensure maximum cost effectiveness to the organisation.
- Audits timesheets each Monday morning for payroll processing.
- Advises and supports House Managers, Case Managers, Senior Leadership, Executive Team and other key stakeholders in the population of and update of roster templates in a timely and efficient manner, ensuring that all industrial relations obligations are adhered to.
- In consultation with House Managers, Case Managers, Senior Leadership, Executive Team and other key stakeholders, captures leave in the roster schedule.
- Ensures hours worked by employees are monitored regionally to ensure employees are working within the industrial relations obligations as well as their contractual conditions.
- Coordinates the rostering of new employees to ensure that they undertake on-site induction and training in a timely, efficient and cost-effective manner.
- Provides advice to House Managers, Case Managers, Senior Leadership, Executive Team and other key stakeholders on the industrial relations obligations the organisation must meet and make recommendations on the most efficient and cost-effective rostering model for a site and region.
- Maintains accurate and timely documentation.
- Builds, generates and runs reports as requested.
Hours of work:
- 38 hours per week, Monday to Friday 1pm-9pm
What’s On Offer:
- Permanent, full-time employment.
- Set roster, as above.
- Salary of $75k - $85k per annum plus superannuation
- Career growth and progression.
- Access to Employee Assistance Program.
Qualifications / Requirements:
- A minimum of 1 years' experience rostering/scheduling within a youth agency and or child-related services.
- Excellent communication, interpersonal, problem-solving, and organisational skills, with the ability to communicate with people at all levels and from diverse backgrounds and cultures.
- Proficiency in interpreting the SCHADS Award and any applicable legislation.
- Experience using rostering and payroll systems - previous experience using Employment Hero is highly desirable.
- Working with Children Check - Blue Card, or willingness to obtain.
- NDIS Worker Screening Check - Yellow Card, or willingness to obtain.
- Undergo a National Criminal Check.
- Obtain an LCS2/7.
If this sounds like an opportunity for you, apply below.
Should you have further questions or require more information, please contact [email protected]
We are proud to be an Indigenous-led organisation, and we value diversity and are committed to providing a safe, inclusive, and culturally respectful workplace for all. We have zero tolerance for discrimination and uphold the highest standards of child safeguarding in line with the Child Safe Organisations Act 2024 (Qld).
We welcome candidates from all cultural backgrounds, abilities, genders, and identities who share our commitment to child safety, cultural safety, and the wellbeing of children and young people.
Pay: $75,000.00 – $85,000.00 per year
Work Location: Remote
