- Attractive base + uncapped earning potential
- Be a hands on leader in an innovative organisation helping Aussies save money!
- Full time permanent role in Brisbane's CBD
At
Compare Club, we’re on a mission to help Australians secure a better financial future. From health and life insurance to home loans and energy, we simplify the comparison process to put money back into our members' pockets.
We are currently looking for a high-impact Team Leader to join our Health Insurance Re-Engagement team. We need a leader who is as comfortable diving into the data as they are jumping on a call to show the team how it's done.
Why You'll Love Working at Compare Club
We're not just about saving customers money; we're passionate about our people too! Here's what's in it for you:
- A competitive base salary + super with uncapped earning potential.
- You'll be a pivotal key player, a hands-on leader in a truly innovative and rapidly growing company.
- No rotating rosters - Full time permanent role
- Work in a supportive, energetic, and fun environment where your contributions genuinely matter.
- Based in our modern Brisbane CBD office with easy access to public transport and local cafes.
- Check out our fantastic reviews on Trustpilot – our customers and team love us! https://au.trustpilot.com/review/compareclub.com.au
- Access to our comprehensive wellbeing platform to keep you at your best.
- We celebrate success with monthly awards and regular social events.
- Join a purpose-driven company that genuinely helps Aussies save on their essential bills.
What You'll Be Doing
You'll be at the heart of our operations, coaching and guiding your team to success:
- Coach & Motivate, inspire your team daily, creating a high-performing environment.
- Monitor agent performance, give constructive feedback, and implement strategies for continuous improvement.
- Work with the Sales Manager to track and meet monthly, quarterly, and annual team targets.
- Help recruit, onboard, and train new lead generation agents, and even mentor emerging team leaders.
- Jump in to assist with challenging calls or complex customer queries, always ensuring we're compliant with policies and regulations.
- Take charge of key projects that advance the team, and even create fun, short-term incentives that encourage creativity.
What You'll Bring to the Team
- At least 2 years in a team leadership role in an outbound call centre
- A solid grasp of customer engagement, sales techniques, and lead generation processes.
- You have a genuine passion for staff development and know how to motivate different personalities.
- Strong problem-solving and decision-making skills, especially when things get busy.
- Excellent verbal and written communication skills.
- You're comfortable with CRM software, Google Suite, and can quickly pick up new applications, including outbound dialling tools.
- If you know your way around the Health Insurance industry, that's a bonus!
Ready to inspire your own team of lead generation superstars?
If you're eager to take the next step in your leadership journey and thrive in a dynamic, high-growth environment, we'd love to chat!
Apply Now! Please send us your current resume, highlighting your relevant leadership experience.
