At ENTAG we help businesses thrive! We are a technology services business, partnering with Australia’s largest telecommunications supplier and world leading technology providers to deliver innovative ICT services and solutions to small, large, enterprise and government customers. We have a reputation for fostering a fun yet professional work environment that encourages collaboration and growth, as well as a supportive and friendly culture that makes everyone feel valued.
- Flexible ways of working – designed to support balance with hybrid and WFH options
- Reward & recognition programs – with award events, milestone recognition, and celebrating everyday wins
- Grow your career – supported by structured pathways and our dedicated learning platform
- Extra time for what matters – including your birthday off, service recognition leave, and the options to purchase additional annual leave
- Vibrant team culture – social events, team connection opportunities, and our popular ENTAG Move Club
- Wellbeing support – access our Employee Assistance Program whenever you need it
- Referral rewards – earn incentives through our Employee Referral Program
We’re looking for a Project Delivery Coordinator – Physical Security to join ENTAG’s Project Management Office (PMO) Practice. This is a full-time, permanent role based in Brisbane or the Sunshine Coast, where you’ll play a key role in coordinating the successful delivery of service jobs, minor works, and physical security installation activities.
You’ll be responsible for the end-to-end coordination of minor works projects while supporting Project Managers on larger and more complex installations. Acting as the central point of coordination between customers, technicians, contractors, suppliers, and internal teams, you’ll help ensure projects and service activities are delivered safely, efficiently, and to a high standard.
Working within a fast-paced delivery environment, you’ll manage scheduling, job readiness, stock coordination, compliance requirements, and project administration, ensuring work progresses smoothly from planning through to completion. This role is ideal for someone who enjoys organisation, problem-solving, and working with multiple stakeholders to achieve successful delivery outcomes.
- Coordinate and deliver minor works projects from planning through to completion
- Support Project Managers with the coordination of larger and more complex physical security installations
- Schedule technicians and contractors to maximise utilisation and meet customer delivery requirements
- Conduct customer confirmations, readiness checks, and job completion follow-ups
- Monitor job progress and proactively identify, manage, and escalate scheduling conflicts, risks, or delays
- Ensure site readiness, including access requirements, dependencies, permits, and pre-installation activities
- Coordinate stock ordering, tracking, allocation, and delivery to support installation schedules
- Maintain contractor compliance records, including licensing, WHS, and industry requirements
- Initiate and maintain accurate work orders, job documentation, and delivery systems
- Review and approve technician timesheets to ensure accuracy and alignment with work performed
- Assist with variations, change coordination, and job closure activities to support invoicing readiness
- Liaise with technical teams, suppliers, contractors, and customers to ensure smooth delivery outcomes
- Provide regular status updates to stakeholders on workloads, schedules, and delivery progress
- Contribute to continuous improvement initiatives across scheduling, job readiness, and delivery processes
Someone who thrives in a coordination-focused role, enjoys working across multiple priorities, and has a strong attention to detail. You’ll be highly organised, proactive, and capable of keeping projects and service activities on track while delivering a positive customer experience.
You’ll thrive if you have:
- Experience in project coordination, scheduling, service delivery, or project support roles.
- Background in physical security, building services, construction, or a related environment.
- Strong time management and resource coordination skills, with the ability to manage multiple concurrent jobs and competing priorities.
- Proven ability to identify risks, resolve scheduling conflicts, and maintain project momentum.
- Experience coordinating with technicians, contractors, or field-based teams.
- Understanding of project lifecycles, from planning and scheduling through to delivery and close-out.
- Strong communication and stakeholder management skills, with the ability to build effective relationships with customers and internal teams.
- Experience managing project documentation, work orders, job records, and administrative processes.
- Proficiency using business systems for scheduling, job tracking, asset management, and document control.
- A customer-focused approach and commitment to delivering high-quality outcomes.
- Flexibility to align working hours with operational requirements, enabling effective coordination with technicians, contractors, customers, and other stakeholders across varying schedules.
- Confidence collaborating with geographically dispersed teams using Microsoft 365, Teams, Outlook, and other digital tools.
Desirable extras include:
- Knowledge of security licensing requirements, WHS obligations, SWMS documentation, and installation compliance standards.
- Experience in procurement, inventory management, logistics coordination, or asset management.
- Understanding of ISO standards and compliance-focused environments.
- Financial acumen, including budget oversight, job costing, resource planning, and approval processes.
- A continuous improvement mindset with a focus on operational efficiency and process optimisation.
If this role sounds like you, apply by submitting your cover letter and resume. Please note that the short-listing process will commence immediately, and applicants successful through the short-listing process will be contacted.
