About the opportunity
This role provides operational leadership and management to the Medical Records Scanning Unit team. This position is responsible for evaluating productivity and undertaking quality improvement audits to ensure tasks are completed efficiently and adhering to key performance indicators.
The ideal applicant will be someone who has proven ability and can demonstrate the following:
Proven ability to operationally manage an administration service within a complex and diverse multidisciplinary environment, including a demonstrated ability to provide confident leadership and supervision skills in line with organisational policies relating to human resources, workplace health and safety, employment equity and anti-discrimination.
Proven ability to meet organisational objectives including organising and delegating work, solving day to day challenges, meeting deadlines and establishing priorities.
Ability to develop and implement processes to streamline workplace practices to create efficiencies with limited resources.
Demonstrated high level communication, consultation and negotiation skills in a challenging multidisciplinary environment.
Well-developed skills in the use of Microsoft Office applications, HBCIS, ieMR and other hospital specific software, which assist with the provision of administrative support to patient services.
Experience in the completion of quality improvement activities including review of appropriate workload indicators.
About your new employer
Supportive Workplace Culture and Regional Advantage
A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network.
Work/Life Balance and Lifestyle Benefits
Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.
Role requirements
This is a VPD risk role. Hepatitis B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis.
Please refer to the Role Description for further details.
Competitive salary and benefits:
We offer attractive remuneration packages and generous leave entitlements.
Salary range: $3586.00 - $3950.80 p.f. (AO4)
4 weeks annual leave with 17.5% loading
12.75% employer contribution to superannuation
Locality allowance
Plus Salary Sacrificing options may be available
Apply now
Enquiries are welcome; please contact: Robyn Neville on (07) 4433 3576
Apply ONLINE: https://apply-springboard.health.qld.gov.au/jobs/QLD-TV685787
Applications close: Monday, 6 July 2026
Unsolicited resumes from recruitment agencies will not be accepted.
Please download the Role Description from the 'Documents' section below for application/interview preparation and future reference.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
