Permanent
23 July 2026 11:59pm
People Partner - Telstra Consumer
Job Summary
As People Partner for Telstra Consumer, you'll be the primary connection between our People, Culture & Capability function and one of Telstra's largest and most customer‑facing businesses. You'll bring the best of PCC's expertise – workforce strategy, talent, leadership, learning, culture and DEI – to Consumer's leaders, while deeply understanding the business, its customers and its priorities. You'll partner with the GE and SLT to shape a people agenda that elevates performance, builds future capability, and creates a learning, high‑performance environment where our people can perform, transform and thrive.
This role will be focused on strengthening leadership effectiveness across the Group Executive (GE) & senior leadership teams (SLT), building a strong pipeline of Executive and Band 1 talent, and enabling commercially sound organisational change. Partnering closely with senior leaders across Telstra Consumer, the role will support leadership capability, succession planning and sustainable organisation design to ensure teams are well-positioned to deliver against business priorities.
As People Partner for Telstra Consumer, you'll be the primary connection between our People, Culture & Capability function and one of Telstra's largest and most customer ‑ facing businesses. You'll bring the best of PCC's expertise – workforce strategy, talent, leadership, learning, culture and DEI – to Consumer's leaders, while deeply understanding the business, its customers and its priorities. You'll partner with the GE and SLT to shape a people agenda that elevates performance, builds future capability, and creates a learning, high ‑ performance environment where our people can perform, transform and thrive.
We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network. This includes making Telstra the place you want to work. For you, that means having a career that grows with you, and working with a team powered by human connection that prioritises wellbeing and choice.
This role will sit within our Workforce Experience & Culture team within People , Culture & Communications . We cultivate a remarkable workforce experience and vibrant culture for our people .
Telstra Consumer support s millions of Australians to stay connected through mobile, broadband, digital and in-store experiences. The team plays a critical role in delivering Telstra’s products and services to households and individuals across the country, with a strong focus on customer experience, commercial performance and helping people connect to the technology they rely on every day.
In this role, you will ensure Telstra Consumer leaders and teams are set up and supported to deliver with the right organisational structures, capability, and partnering in place. You’ll act as a partner to key executives across and offer coaching and leadership, while challenging the status quo .
Areas of responsibility will be:
Org anisational Design/Projects
We’re looking for a commercially minded, curious and future-focused leader who can build trusted relationships with senior executives , influence change and help shape practical people solutions in a complex business environment. This role will suit someone who is progressive in their thinking, confident working through ambiguity, and able to bring People Partners together as a connected and credible face of PC&C.
To be successful in this role, you’ll have:
Progressive mindset, including openness to AI, digital ways of working and the shifts these create for people, leaders and organisations.
Strong core HR knowledge within employee relations, recruitment processes, redundancy policies/processes, talent principles and management, remuneration principles/frameworks
E xperience supporting leadership effectiveness, organisation design, talent planning, culture and change.
Interested? Apply now!
If this opportunity sounds like a perfect fit for you, we'd encourage you to apply!
To be considered for this role, please ensure a current copy of your CV is attached to your application.
As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).
