The Operations Manager reports to the Head of Finance & Operations and is the engine behind the equipment that powers our events. Every event we deliver depends on the right equipment being in the right place, at the right time, and in perfect working order, anywhere in the world. This role owns making that happen reliably and efficiently, then building the systems and automation so it scales without friction.
You will spend most of your time keeping the equipment operation moving: understanding what each event needs, directing our external partners to get the right equipment to the right place on time, keeping the fleet efficiently used across concurrent events, and solving the problems that inevitably come up. Much of the day-to-day runs through our partners and project coordinator, but in busy periods you will roll up your sleeves too, placing and reviewing orders, chasing teams for what each event needs, and making sure every event stays under control.
The role reaches well beyond equipment. You will look across how the whole business runs its operations, improve the processes and information flow that bring our events together, and lead the charge on adopting and building AI tools and automations, so we keep scaling as a smarter, leaner operation. This is a broad, hands-on role in a small team.
