The Role
Key responsibilities will include:
- Managing reception desk
- Answering phones
- Greeting and assisting customers
- Drive innovation and efficiency of processes with the team
- Customer account receipting
- Applying customers payments to invoices
- Preparation of statements for customers
- Customer account reconciliations
- Solving customer issues
To be successful in this role you will have:
- Previous experience in a similar type role.
- You must have good computer literacy including Excel.
- Excellent verbal, written, negotiation and relationship building skills.
- A high level of attention to detail and numeric accuracy.
- Strong time management and multi-tasking abilities.
- A high level of accountability and ownership.
- A high level of initiative, pro-activeness and positive attitude.
- A great work ethic with a can-do attitude and a strong customer services focus.
