Administration Support Officer
SNSW Grade 3/4 - starting annual salary $71,959 plus superannuation and leave loading
Location- Newcastle, Gosford, Sydney McKell
Full Time – Temporary 6 months
This recruitment activity will be used to create a talent pool for future full time, part time ongoing, temporary and casual roles and is valid for a period of up to 18 months.
About the team
This role sits within the Service Delivery Workforce Capacity Planning Team and supports resource planning to align business priorities.
About the opportunity
Provides administrative and support services to facilitate the operation of the team/unit.
Key Responsibilities
- Provide a range of administrative and support services, including records management, routine correspondence, meeting and event coordination, to support the effective operation of the team/unit
- Collect and compile information for, and prepare documentation and correspondence in line with quality and organisational requirements, to support information flow and inform decision making
- Complete routine financial transactions and purchasing services, ensuring compliance with agency standards and procedures
- Respond to enquiries, and escalate and redirect issues as required, to ensure the provision of accurate information
- Update and maintain records and databases, complying with administrative systems and processes, to ensure that all information is accurate, stored correctly and accessible
How to Apply
Provide a cover letter and resume that shows your experience and how you meet the focus capabilities of the role (outlined in the Role Description).
Closing Date: Monday 22 June 2026 at 9:59am
For enquiries relating to recruitment please contact Joy Lethieullier via
[email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact
[email protected].
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
