About this opportunity
As our Community Engagement Officer, you’ll play a pivotal role in driving growth across the Nepean and Blacktown regions by building meaningful relationships and connecting people to high-quality in-home care services.
This is a part-time opportunity, working 20 hours per week, Monday to Friday, with 4-hour shifts each day, offering flexibility while making a meaningful impact in your local community.
In this role, you’ll be out in the community—developing trusted partnerships with local providers, referral sources, and community groups. You’ll actively identify new opportunities, educate stakeholders on our services, and confidently showcase what sets Dovida apart.
Your ability to build rapport, influence, and create strong local networks will be key to your success. By generating referrals and nurturing potential clients, you’ll directly contribute to expanding our
presence and supporting more individuals to access care that enables them to live independently at home.
Why join us?
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Build a meaningful career supporting older Australians and their families to live well at home
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Enjoy your birthday your way with a paid day off each year
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Paid wellness, volunteering and study leave to support your wellbeing and growth
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Save on your next car with our novated leasing options
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Be recognised at our annual Heart of Dovida Awards, celebrating the people who bring our values to life
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Onsite parking
Key Responsibilities
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Manage the intake process end-to-end, taking ownership of client onboarding, completion of intake documentation.
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Drive business growth by researching new referral sources, building relationships with Referral Provider Networks (RPNs), and achieving referral and networking targets through calls, meetings, and presentations.
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Actively engage with local organisations, businesses, and community centres to raise awareness of our services.
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Develop and maintain relationships with key community stakeholders, including healthcare professionals and community leaders.
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Provide information and resources about our in-home care services to individuals and families, highlighting the benefits of personalised care in a familiar environment.
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Record and maintain accurate client information and outreach activities in our system.
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Advocate for the needs of individuals seeking care and help them navigate the process to access appropriate services.
About you
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Experience in a similar role working in the aged care or disability sector (Desirable but not essential)
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Proven ability to meet and exceed sales or referral targets through strong relationship-building and networking skills.
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A high-level of administration skills and a working knowledge of databases and software programs.
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Highly efficient and organised with proven time management skills.
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An effective communicator with excellent customer service skills and demonstrated problem solving abilities.
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Self-motivated and outcome orientated, with the capacity to deal with multiple and at times conflicting priorities.
ABOUT US
Dovida is a national provider of high-quality, person-centred home care. We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings.
At Dovida, our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do and of every
decision about their care.
Australian work rights
Applicants must have permanent or temporary rights to work in Australia with no restrictions.
How do I apply?
Please submit your resume and a cover letter detailing your
suitability for this role.
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