Princess Polly is the global fashion brand at the forefront of trend-driven, lower impact and accessible apparel. Established as an online force in the Australian retail scene in 2010, Princess Polly quickly became the clothing brand found in every influencer haul, viral TikTok, Instagram OOTD and celeb street looks. Now, one of the fastest-growing online women's fashion brands in the USA, Princess Polly has been delivering the best online shopping experience to customers worldwide for over 10 years.
As a part of A.K.A Brands; we are a global player with offices located in Los Angeles and Australia’s Gold Coast. With big plans ahead, we're always on the hunt for new talent to join our global team.
Reporting to the AU Director of Team Experience, this role focuses on promoting our company culture while providing operational leadership, guidance and coaching to leaders and team members across the business. Alongside day to day operations, the role supports key projects and initiatives across compliance, capability, systems, organisational change and team member experience.
We're looking for someone who likes to keep their finger on the pulse. This is a hands-on role where you will work closely with leaders and team members across the full employee lifecycle, providing support across employee relations, performance management, compliance, workplace health and safety and broader people initiatives.
Alongside operational leadership, you'll play a key role in delivering Team Experience projects, supporting organisational change initiatives, improving systems and processes, and contributing to learning and capability programs across the business.
About You
Princess Polly is a fast paced and dynamic environment, so an ability to think on your feet, be adaptable and embrace change is a must.
You are a highly capable HR professional who combines strong operational expertise with the ability to lead projects and influence change. You enjoy partnering with leaders, navigating complexity and finding practical solutions that balance compliance, team member experience and business outcomes.
You bring a proactive and pragmatic approach, are comfortable managing competing priorities and can confidently move between strategic discussions and hands on execution.
Lead the HQ TX team, currently comprising of a TX Coordinator, Community Manager and Facilities Manager.
Deliver exceptional Team Experience support across all core people functions, ensuring a high standard of service and compliance.
Partner with leaders to support organisational change initiatives, providing guidance, stakeholder management and practical change support to ensure successful implementation and adoption.
Lead and deliver Team Experience projects across people systems, compliance, employee experience and process improvement initiatives.
Support the design, implementation and evaluation of learning, leadership and capability development initiatives.
Drive continuous improvement by identifying opportunities to enhance systems, processes and ways of working.
Provide advice, coaching and support on a broad range of employee relations and industrial relations matters, balancing commercial outcomes with a people first approach.
Oversee WHS ensuring compliance and effective risk management.
Prepare people reporting, workforce analysis and insights as required.
Support the ongoing optimisation of HR technology platforms and people processes.
Partner with the Global TX team to deliver key people initiatives and ensure alignment with broader business priorities.
Maintain current knowledge of employment legislation, industrial instruments and best practice people initiatives.
Minimum 7+ years HR experience with at least 2+ in a leadership capacity.
Up to date knowledge of current ER, IR and WHS legislation, with experience interpreting and applying modern awards, including the GRIA, Clerks Award and Miscellaneous Award highly advantageous.
Strong people management skills with a proven track record of business partnership, personal development and coaching.
Experience leading projects and supporting organisational change initiatives.
Experience working with HRIS platforms. Rippling experience highly regarded!
Experience in learning and development, organisational capability or leadership development programs highly regarded.
Demonstrated ability to build credibility quickly at all levels of the organisation.
At Princess Polly, you'll have the opportunity to contribute to projects and initiatives that genuinely shape the experience of our team members while helping build the future of a rapidly growing organisation.
We recognise that asking you to give 100% of yourself on a daily basis requires us to offer an amazing opportunity.
Competitive salary package.
Flexible working arrangements.
Access to a best in class parental leave and family planning program.
Exceptional employee discount program.
A stunning newly renovated office in beautiful Burleigh Heads;
Work as part of a team of dedicated individuals focused on doing their best each day.
Staff social activities.
Monthly birthday celebrations.
Aside from the amazing tangible benefits and perks, Princess Polly offers you the chance to make a daily impact on a global business.
Princess Polly is an Equal Opportunity Employer (EOE) We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us, different makes us better.
#PrincessPolly #PursueYourPassion #PrincessPollyCareers
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
