About Us
We are a growing healthcare organization committed to delivering exceptional patient care and outstanding customer service. We are currently seeking enthusiastic and customer-focused Medical Receptionists to join our team across our Rhodes and Burwood clinics.
Whether you're looking to start your career in healthcare administration or have previous reception experience, we'd love to hear from you.
About the Role
As the first point of contact for our patients, you'll play a vital role in creating a welcoming and professional experience while ensuring the smooth day-to-day operation of our clinics.
About the Role
As the first point of contact for our patients, you'll play a vital role in creating a welcoming and professional experience while ensuring the smooth day-to-day operation of our clinics.
Successful applicants will be placed at either our Rhodes or Burwood location based on availability and candidate preference.
Key Responsibilities
- Welcome patients and visitors in a friendly and professional manner.
- Answer incoming phone calls and respond to email enquiries promptly.
- Schedule and manage patient appointments.
- Process patient registrations and maintain accurate records.
- Perform data entry and general administrative duties.
- Assist with reports and documentation as required.
- Liaise with doctors, nurses and the wider healthcare team.
- Deliver exceptional customer service at every patient interaction.
- Maintain confidentiality and comply with clinic policies and procedures.
About You
To be successful in this role, you will have:
- Excellent customer service and communication skills.
- A friendly, positive and professional attitude.
- Strong attention to detail and organizational skills.
- The ability to multitask in a fast-paced environment.
- Basic computer skills and confidence learning new systems.
- Previous reception, administration or customer service experience is desirable but not essential.
- Experience in a medical or healthcare setting is advantageous but not required.
What We Offer
- Full-time permanent opportunity.
- Competitive hourly rate.
- Supportive and collaborative team environment.
- Ongoing training and career development.
- Opportunity to build a rewarding career within a growing healthcare organization. Healthcare employers commonly value customer service, organization and the ability to learn clinic systems, making transferable skills highly relevant for this type of role.
How to Apply
Click Apply Now and submit your resume.
Please include your preferred work location in your application:
We look forward to welcoming our next Medical Receptionist to the team!
Pay: From $30.00 per hour
Work Location: In person
