- Lead operational improvement that makes a real difference for staff and the community
- Partner with leaders across Council to simplify processes and improve customer outcomes
- Build capability, strengthen systems and drive innovation across operational services
- Lead operational improvement that makes a real difference for staff and the community
- Partner with leaders across Council to simplify processes and improve customer outcomes
- Build capability, strengthen systems and drive innovation across operational services
Lead operational improvement by empowering teams, strengthening systems and using data to inform better experiences for staff and customers.
We're building Darebin's future - and we're looking for great people to join us.
As part of our organisational redesign, we're introducing new roles that support Darebin's future focus and priorities.
About the role:
This is an exciting opportunity to shape how operational services are delivered across Darebin.
As Systems & Data Lead, you'll work alongside operational leaders to improve the way teams work by strengthening systems, simplifying business processes and building confidence in using technology and data. You'll help turn operational challenges into practical solutions that improve both the employee and customer experience.
Working across the Operations & Waste and Natural & Civic Spaces departments, you'll partner with leaders, Information Technology and Customer Service to identify opportunities, deliver improvements and build capability that enables teams to work smarter, make informed decisions and provide consistent, high-quality services to our community.
You will:
- Partner with operational teams to improve systems, processes and ways of working.
- Build capability by coaching, supporting and empowering staff to confidently use systems, data and technology.
- Lead business improvement initiatives that simplify work, improve efficiency and enhance customer outcomes.
- Develop meaningful reporting and insights that support better operational decision-making.
- Foster collaboration across operational and corporate teams to deliver integrated, customer-focused services
About you:
You're a collaborative and curious leader who enjoys solving problems, bringing people together and making work easier for others. You can translate technical concepts into practical solutions and are passionate about helping teams embrace better ways of working.
- Experience improving business systems, processes and workflows within a complex organisation.
- Strong relationship-building skills with the ability to influence, coach and support people through change.
- Experience using data and reporting to identify opportunities and drive operational improvement.
- A customer-focused mindset with the ability to balance operational needs, governance and continuous improvement.
- Excellent planning, communication and project management skills, with a passion for delivering practical outcomes.
Why Darebin?
Darebin City Council is committed to equity, diversity and inclusion. We proudly serve one of the most diverse communities in Victoria, and we know that a diverse workforce strengthens our ability to deliver meaningful outcomes.
We offer:
- A supportive team environment
- Opportunities for professional development and career growth
- A workplace that values collaboration, integrity, respect and creativity
- The chance to make a real difference
How to Apply
To apply, please submit your application including a Cover Letter and Resume. If you wish to address the Key Selection Criteria in the Position Description, you may do so in your cover letter.
Applications close on 22.07.2026 at 11.30pm.
Applications will be reviewed during the advertising period so if you’re interested in this opportunity, we encourage you to get your application in as early as possible.
For a confidential discussion about the role and the opportunity, contact Chloe Davies, Coordinator Operations Management,
[email protected] Should you need reasonable adjustments to our recruitment process to support your accessibility needs, please get in contact with us and advise how we can best support you.
Pre-employment Checks
Darebin is committed to providing a safe working environment that embraces and values child safety, and thorough ‘Safety Screening’ processes apply.
To work at Darebin City Council, you will be required to supply proof of work rights, a Victorian Employee Working with Children Check and comply with Child Safety standards. All employees are required to undertake an Australian Criminal History Check and may be required to complete a Functional Health Assessment.
