We are seeking an enthusiastic, experienced and reliable Receptionist to join our growing Allied Health Clinic.
General responsibilities will include:
- Responding to emails, phone enquiries and reception enquiries
- Scheduling appointments for patients and clinicians
- Maintaining and managing patient records and files
- Preparing patient accounts and processing payments via HICAPS, EFTPOS, Medicare and NDIS systems
- Manage payments, issue receipts, and handle billing and invoicing
- Stock level management and ordering office supplies
- General tidying and ad hoc duties as required
About You
In addition to your passion for excellent customer service and organisational skills, you will bring:
- Excellent interpersonal skills and a dedication to patient care.
- Ability to manage competing priorities and tasks while maintaining timely service.
- Adaptability to work independently and part of a team
- Experience working within the NDIS space
- Minimum 2 Years of experience as a receptionist, preferably in a medical or healthcare setting.
Availability to work:
- Monday - Fridays: 8.30am - 4.30pm
Software Experience:
- Experience with Halaxy software is ideal (but not essential)
- Familiarity with medical practice management software of client management system is highly beneficial
- Ability to learn new systems
- Fluency with Vietnamese or Cantonese preferred but not essential
Relevant training and ongoing support will be offered as part of the role
Pay: $60,000.00 – $65,000.00 per year
Benefits:
- Employee mentoring program
- Professional development assistance
Experience:
- Medical receptionist: 2 years (Required)
Work Authorisation:
Work Location: In person
